Account Manager

1 week ago

Perth, Australia Epiroc AB Full time

Are you passionate about the mining industry, building customer relationships, and delivering cutting-edge solutions? Epiroc, a global leader in automation, digitalisation, and zero-emission equipment, is looking for an experienced **Account Manager UMR Contractors** to join our team in Australia.

As Account Manager UMR Contractors, you'll drive market share growth with select customers by delivering tailored solutions from Epiroc’s portfolio. This role involves close collaboration with the Customer Centre team for optimal territory management, building relationships, and positioning Epiroc as the preferred partner. You'll also support product development and initiatives while promoting our industry-leading technologies to clients.

**Key Responsibilities**:

- Identify and seize growth opportunities, aligning product offerings with customer needs to maximise exposure across the customer base. Foster long-term relationships, ensuring Epiroc is seen as a trusted partner and technology leader.
- Proactively analyse market trends, customer needs, and competitor activities, maintaining a forward-looking approach to mining industry developments.
- Forecast and plan for customer needs, performance report, and take corrective actions where necessary. Ensure compliance with company policies, local regulations, and sustainability goals.
- Communicate customer requirements to R&D and ensure product performance meets client expectations. Safeguard contractual requirements to mitigate risks.
- Work across divisions to bring Epiroc’s full range of solutions to customers. Collaborate to provide leads and referrals and stay updated on the latest technologies.

**What You Bring**:

- Proven experience in account management within the mining or related industries.
- Strong understanding of customer relationship management, market trends, and competitor analysis.
- Ability to align product offerings with customer needs, driving both topline and bottom-line growth.
- Excellent communication and interpersonal skills to collaborate effectively with teams and customers.
- A passion for safety, compliance, and continuous improvement.

**About Epiroc**

Epiroc Australia is part of a large global company that operates in 150 countries, employs over 13,000 people worldwide. In Australia, we have 17 branches marketing and servicing well-known equipment such as SmartROC, Simba, Boomer, Diamec, Pit Viper, MT65 trucks, and ST18 underground loaders as well as an extensive range of consumables and other mining and construction-related equipment.

Our motto is United in performance. Inspired by innovation.

If you feel you have the skills and experience to take the next step in your career, please click 'Apply' now****

**United. Inspired**. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.

In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders.

We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere.

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