Reception & Business Support Officer

**What does this AMAZING career journey in Social Housing look like?**

Your new career journey starts HERE Say goodbye to mundane workdays and embrace change You will be surrounded and supported by people who are invested in your success People who are committed to positivity and making a difference to the community. This position will see you be guided and mentored by our Senior Leaders and together we will achieve great outcomes.

**What will your new day look like?**
- Maintain the reception area and greet customers with a smile
- General reception and office administration duties including answering incoming calls and coordinating appointments
- Accurate data entry and assist with maintaining electronic and written records, handling incoming mail and preparing outgoing mail
- Assist with bulk correspondence and mailouts to tenants in regard to rent reviews, rent arrears and other tenancy related matters
- Maintain adequate stationery and consumables including bathroom and kitchen consumables, and such common areas and amenities are kept clean and maintained
- Assist, as required, with the organisation of meetings/events including setting up/packing up, food preparation, etc.
- Provide exceptional customer service to internal and external stakeholders

**Is this you? Passion, drive, enthusiasm? Then we NEED you**
- Do you believe in everybody's “right” to have a place to call home?
- Are you energised and motivated by building relationships?
- Do you pride yourself on impeccable attention to detail?
- Are you proficient in tenancy management system?
- Do you relish accountability?
- Do you face challenges head on with positivity?
- Are passionate about providing the best possible customer service experience you can?

**Then come on this adventure with us**

**What does Evolve Housing do? Why are we an amazing workplace?**

Evolve Housing Limited is one of Australia's leading not-for-profit Community Housing Providers (CHPs), focusing on providing social and affordable housing. We provide innovative housing services and solutions to those in need and develop partnerships that provide positive social outcomes for individuals and their communities.

Evolve Housing has over 25 years' experience in property and tenancy management and a reputation for social excellence. With a current portfolio of over 4,000 social and affordable properties housing over 10,000 people, we offer the opportunity to work for a dynamic and rapidly growing organisation.

**Some important things you will need to begin this journey**
- Experience in a business/support office role
- Great administration skills and attention to detail
- Awareness of the social and community housing sector services and principles (desirable)
- Work experience in social, community or housing services sector (desirable)
- Strong communication skills and a positive and enthusiastic attitude
- Commitment to delivering an excellent customer service experience
- Strong computer literacy in Microsoft Office, Word and Excel
- Are a self-starter who is organised and able to prioritise
- Love collaborating and working in a team
- Possess a current Driver's License
- Willingness to obtain a National Criminal Record Check
- Willingness to obtain a NDIS check.

**What benefits will you receive?**

You will be part of a culture with true purpose, where we care about helping our clients and our community drive.

Do you want a career that takes you places?

You will be paid a generous salary where NFP salary sacrifice can increase your take home net pay by approximately $10K through salary packaging benefits.

You will secure a career that takes you places through ongoing career development.

**What happens next?**

To apply, submit your resume _and_ a covering letter addressing all selection criteria.
- Evolve Housing encourages Aboriginal and Torres Strait Islander applicants to apply._
- Evolve Housing welcomes applicants from Culturally & Linguistically Diverse backgrounds._

**Privacy Statement: Evolve Housing is committed to respecting and protecting the privacy and rights of individuals in relation to their personal information. Our Privacy Policy outlines how we collect, use, store, and disclose information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). Please refer to our Privacy Policy on the Evolve Housing website if you would like more detailed information. You may also request a copy of the Privacy Policy from any Evolve Housing employee.**

**Job Types**: Full-time, Permanent

Pay: $65,000.00 - $70,000.00 per year

Schedule:

- Monday to Friday

Application Question(s):

- What is your expected annual base salary?

**Experience**:

- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person