National Facilities Administrator

Company Description

Welcome to This Australian Life.

From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence, and retaining great talent.

We're always looking for people who want to go further with us. People who do what’s right, aim high, and work smart. Why not see where we can go?

**Job Description**:
Join TAL as a National Facilities Administrator where you will be responsible for providing administrative support to the National Workplace Operation and Facilities Management team across all TAL offices. Reporting to the Head of Procurement, Property and Premises, you will be part of our broader finance team.

This is a permanent role, working flexibly from our Sydney office.

In this role you will:

- Process invoices for payment
- Assist with resolving disputes with clients regarding outstanding invoices, payments, and adjustments
- Security access card allocation, programming, audits, and distribution
- Onboarding and offboarding staff
- Locker allocation and quarterly locker audits
- Order office supplies
- Lost property management
- Car parking administration
- Review and draft policies, processes, procedures, and guidelines
- Manage the facilities portal on the internal intranet
- Identify any Work Health and Safety issues and escalate for resolution
- Manage Facilities Management help desk via ServiceNow
- Monitor daily occupancy stats via the Desk Reservation System (DRS)
- Act as a secondary point of contact for sites under management (emergency response, fire warden training, first aiders etc)

**Qualifications**:

- Experience in Facilities/Project Administration
- Strong customer service experience
- Experience with safety and risk management
- Strong attention to detail
- Good written and verbal communication skills
- Ability to work within a team as well as confidently on own
- Excellent time management skills
- Advanced Microsoft Office skills
- Experience in accounting/accounts payable, desired

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.

As part of the recruitment process, there are a number of checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

Additional Information

To provide you with the best experience, we can accommodate you at any stage of the recruitment process. Simply inform our Recruitment team at any time.

TAL is recognised by the Workplace Gender Equality Agency as an Employer of Choice. We are proud to be a member of Diversity Council Australia and the Australian Network on Disability. For information on our reconciliation journey, take a look at our Innovate Reconciliation Action Plan.

We acknowledge the Traditional Custodians of the Land in which our Head Office is based, the land of the Gadigal people of the Eora Nation, and recognise their deep connections to the land, sea, and culture.
We extend this acknowledgment to the many Traditional Lands that we operate across and pay our respects to Elders past, present, and emerging.

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Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.