Nab Customer Service Advisor

2 weeks ago

Melbourne Eastern Suburbs, Australia HAYS Full time

NAB’s Data Centre Knox is looking for aspiring bankers who want to develop a long and meaningful career
Why NAB?
- Our work changes the future of banking, and you will be a part of a team that is solving society’s biggest challenges.
- Make a real difference for our communities.
- Make a genuine difference through the work you do.

Your new role:
The NAB Connect app allows business bankers to access their accounts seamlessly on the go, from anywhere.

Working in the NAB Connect Servicing team you will be responsible for the education and service of NAB’s business customer with everything account related.

Day-to-day responsibilities will include:

- Handling between 25-45 IB calls.
- Helping to educate and service NAB’s business banking customers.
- A strong focus on first call resolution and availability to talk to customers when scheduled.
- Identify cross sell opportunities when assessing customers financial needs and refer to the appropriate specialists.
- Adherence to Industry Code of Practice.

For the first 8-10 weeks you will be training, Monday - Friday 9AM - 5PM, onsite at 122 Lewis Road, Wantirna South 3152.

Shifts will be on a rotating roster between Monday - Friday 7:30AM - 8:00PM once you have completed your ProHub training.
- You have a genuine hunger to start a career in Banking.
- You are resilient, customer driven and possess great interpersonal skills.
- You want to go out of your comfort zone and challenge yourself.
- You strive to bring your ideas, ambitions, and passions - both in and outside of work.

What you'll get in return

In exchange for your commitment, you will be offered extensive training and a great opportunity to learn and develop new skills while enabling you to build a rewarding career.

**LHS 297508** #2743879

  • Nab Customer Service Advisor

    3 days ago

    Melbourne Eastern Suburbs, Australia HAYS Full time

    NAB's Knox Data Centre is recruiting Customer Service Advisors, conveniently located in Wantirna South 3152! - Make a real difference for our communities. - Our work changes the future of banking, and you will be a part of a team that is solving society’s biggest challenges. - Make a genuine difference through the work you do Your new role: NAB Connect...

  • Advisor Nab Connect Servicing

    14 hours ago

    Melbourne, Australia NAB Full time

    Advisor NAB Connect Servicing - Job number: 799764 - Primary position location: VIC- Melbourne inner - Primary position location: VIC- South East region - Category: Business Banking - Work type: Permanent Full time - Closing at: May 2 2025 - 23:55 AEST **Favourite** Join our dynamic, high performing team in **Knox** and become part of an industry leading...

  • Advisor - Nab Connect Servicing

    2 weeks ago

    Melbourne City Centre, Australia NAB Full time

    Advisor - NAB Connect Servicing - Job number: 803122 - Primary position location: VIC- Melbourne CBD - Category: Call Centre/Contact Centre - Work type: External - Work type: Permanent Full time - Closing at: Sep 16 2025 - 23:55 AEST **Favourite** **Advisor - NAB Connect Servicing** **Join our dynamic, high performing team in Docklands and become part of...

  • Nab Customer Service Advisor

    3 days ago

    Melbourne Eastern Suburbs, Australia HAYS Full time

    Why NAB? At NAB, we believe that your job is just one part of your life. That's why we provide a diverse and inclusive workplace that works better for everyone. - We encourage you to bring your ideas, energy, and hunger for growth to us, and we'll reward you for your contributions in return. - With thousands of roles and investment in positive change,...

  • Nab Customer Service Advisor

    1 week ago

    Melbourne Eastern Suburbs, Australia HAYS Full time

    **Your new company** To be successful with NAB you will go above and beyond to achieve great results for the customer, the company and yourself. NAB is passionate about diversity and inclusion and will guarantee you are a valued member of their community. NAB's core values include, Excellence for Customers, Grow Together, Own It, Be Respectful. **Your new...

  • Advisor - NAB Connect Servicing

    1 week ago

    Melbourne City Centre, Victoria, Australia NAB - National Australia Bank Full time $104,000 - $130,878 per year

    Advisor - NAB Connect ServicingJob number: 803122Primary position location: VIC- Melbourne CBDCategory: Call Centre/Contact CentreWork type: ExternalWork type: Permanent Full timeClosing at: Sep :55 AESTFavouriteAdvisor - NAB Connect ServicingJoin our dynamic, high performing team in Docklands and become part of an industry leading business, committed to...

  • Nab Customer Service Advisor

    1 week ago

    Melbourne Eastern Suburbs, Australia HAYS Full time

    Join NAB's Wantirna South. 3152 HUB and unlock your potential - APPLY NOW! **WHY NAB?** NAB creates employees who thrive when achieving great results for the customer, the brand and themselves. **Your new role** Join a team of dedicated superheroes revolutionising customer service whilst driving the growth and success of NAB's business and its...

  • Nab Customer Service Advisor

    3 days ago

    Melbourne Eastern Suburbs, Australia HAYS Full time

    Join NAB's VIC Eastern Suburbs Hub and unlock your potential - APPLY NOW! **WHY NAB?** NAB creates employees who thrive when achieving great results for the customer, the brand and themselves. **Your new role** Join a team of dedicated superheroes revolutionising customer service whilst driving the growth and success of NAB's business and its...

  • Nab Merchant Customer Service Advisor

    1 week ago

    Melbourne Eastern Suburbs, Australia HAYS Full time

    NAB's Wantirna South, 3152. Hub is looking for future bankers - CITIZEN & PR ONLY. NAB creates employees who thrive when achieving great results for the customer, the brand and themselves. - A diverse and inclusive workplace works better for everyone, and when you work at NAB, you’ll experience the benefits first-hand. - Your ambition, flexibility,...

  • Nab Customer Service Advisor

    2 weeks ago

    Melbourne Eastern Suburbs, Australia HAYS Full time

    NAB Call Centre at Knox, Wantirna South. 12-months contract with a view to extend. $34ph+super. **Your new company** NAB creates employees who thrive when achieving great results for the customer, the brand and themselves. - A diverse and inclusive workplace works better for everyone, and when you work at NAB, you’ll experience the benefits first-hand. -...