Member Engagement Consultant Outbound

2 weeks ago

Melbourne, Australia Mercer Full time

**Member Engagement Consultant - Outbound**

**What is in it for you?**
- ** Professional environment where your career path really matters and is supported in our global organisation.**
- ** Great team environment with energetic and supportive colleagues and leaders**
- ** Genuine work life balance**
- ** Fantastic corporate offices 3 minutes from Southern Cross station in the new Collins Square.**

An opportunity has arisen for an experienced, passionate **Outbound Member Engagement Consultant** working in a permanent, full-time capacity. This Business provides our clients a proactive outbound calling service to Superannuation members. The engagement and retention of members is key to the success of Mercer’s overall strategic objectives and that of our clients.

**In this role, you will be responsible for**:

- Proactively engage customers to identify their needs and provide appropriate solutions
- Generating Financial Advice appointments
- Promoting Super Fund Pension products
- Facilitate superannuation consolidation and additional contributions
- Influence and improve member and FUM retention via outbound calling
- Providing superior professional support for all queries and assist members to take action

**We would like you to have**:

- Experience in Financial Services, Outbound, Sales or Call Centre sales experience
- RG146 qualification in Superannuation is preferred
- Proven experience working to sales targets and KPI’s
- Excellent written and verbal communication and presentation skills
- Ability to display understanding and empathy to members
- Eager team player with outstanding interpersonal skills
- Capability to show initiative and an aptitude for resolving problems

**About Mercer**:
**How to Apply**

**Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.

  • Member Engagement Consultant Outbound

    1 week ago

    Melbourne, Victoria, Australia Mercer Full time

    **Member Engagement Consultant - Outbound****What is in it for you?**- ** Professional environment where your career path really matters and is supported in our global organisation.**- ** Great team environment with energetic and supportive colleagues and leaders**- ** Genuine work life balance**- ** Fantastic corporate offices 3 minutes from Southern Cross...

  • Member Engagement Specialist

    5 days ago

    Melbourne, Australia Optimum Consulting Group Full time

    **The Fund**: A profit to member, industry fund that is dedicated to delivering exceptional service to its members and employers. The funds purpose is to support members to prepare them for financial freedom in retirement. **The Opportunity**: - Providing factual and general advice through the provision of superior service to existing and prospective...

  • Outbound Consultant, Advice Services

    2 weeks ago

    Melbourne, Australia Cbus Full time

    Outbound Consultant, Advice Services **About Cbus** Created by workers, for workers, Cbus Super is one of Australia's most successful Superannuation funds. For almost four decades we've proudly represented those who help shape Australia, hard-working individuals who deserve to make the most of their retirement, no matter the industry. As an award-winning...

  • Outbound Consultant, Advice Services

    2 weeks ago

    Melbourne, Australia Cbus Full time

    Outbound Consultant, Advice Services **About Cbus** Created by workers, for workers, Cbus Super is one of Australia's most successful Superannuation funds. For almost four decades we've proudly represented those who help shape Australia, hard-working individuals who deserve to make the most of their retirement, no matter the industry. As an award-winning...

  • Outbound Consultant, Advice Services

    1 week ago

    Melbourne, Victoria, Australia Cbus Full time

    Outbound Consultant, Advice Services**About Cbus**Created by workers, for workers, Cbus Super is one of Australia's most successful Superannuation funds. For almost four decades we've proudly represented those who help shape Australia, hard-working individuals who deserve to make the most of their retirement, no matter the industry. As an award-winning fund...

  • Outbound Sales Consultant

    1 week ago

    Melbourne, Australia Worldline Full time

    Job Description - Outbound Sales Consultant ANZ Worldline Payment Solutions is a joint venture between ANZ Banking Group and Europe’s leading payment technology company, Worldline. We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses. Since then we’ve built a new modern...

  • Outbound Sales Consultant

    7 days ago

    Melbourne, Victoria, Australia Worldline Full time

    Job Description- Outbound Sales ConsultantANZ Worldline Payment Solutions is a joint venture between ANZ Banking Group and Europe's leading payment technology company, Worldline.We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses. Since then we've built a new modern technology...

  • Outbound Student Consultant

    5 days ago

    Melbourne City Centre, Australia HAYS Full time

    Looking for more experience in the legal sector? Work on this temporary outbound campaign! **Your new company** Representing more than 18,000 members, this Not for Profit organisation and its members embody a strong force of expertise within the law sector, shaping the justice system to signify all Victorians. They are based in the Melbourne CBD and are...

  • Client Engagement Consultant – Outbound

    1 week ago

    Melbourne, Victoria, Australia Partners Wealth Group Full time $104,000 - $130,878 per year

    About PWGPartners Wealth Group (PWG) is a leading Australian financial services firm offering advice, investments, lending, super, legal and aged care planning. We're recognised by AFR BOSS Best Places to Work and are Great Place to Work certified , with real flexibility, growth and a team-first culture.The opportunityMake every call count. Help our clients...

  • Member Experience Outbound Team Lead

    1 week ago

    Melbourne, Victoria, Australia Racv Full time

    **Make a difference - "The work you do matters and has a positive impact"**At RACV we are people who care, we're part of people's every day - making a positive impact in their homes, on the road and on holidays. We've built on our roadside history and been there for our customers and members for more than 115 years. We provide opportunities that only a...