Reservations Manager
2 days ago
Seeking a hospitality superstar for this fantastic opportunity at one of Geelong's leading hotels.
**Your new company**
Hays is currently partnered with an elegant accommodation hotel to recruit a Reservations Manager in a permanent capacity with an immediate start.
**Your new role**
As a Reservations Manager you will ensure that the correct procedures are used in receiving, processing and confirming hotel reservations, working closely with the Front Office Property Manager.
Responsibilities will include:
- Develop and maintain effective relationships with all accommodation bookers, corporates and guests alike
- Ensure that all reservations are made in line with our dynamic rate structure, in order to maximise average room rates and occupancy
- Review daily reservation activity to ensure inputting process are followed and all relevant information collated correctly
- You will control rooms inventory including allotments, groups and individual reservations to maximise RevPAR
- Review daily reporting to action any follow up with regard to booking cancellations and no shows
- Invoicing of all Corporate and Group activity checked to ensure accuracy prior to being sent out
- You will provide constant feedback in regard to trends, pick up dates and information that will assist with the overall maximisation of yield at a Property level
**What you'll need to succeed**
To be considered for this role, you will have:
- Previous strong experience in a Hotel Reservations environment, and front office operations
- A passion for customer service and exceeding guest expectations at all times
- Ability to work well under pressure and at all times be completely focused on the job at hand
- Experience with the internal management of all OTA’s and Siteminder system would be desirable
- A fantastic communicator both verbally and written
- A natural team player and multitasker
- A demonstrated eye for detail throughout the entire booking process
- You are a “people person” and have an extremely positive outlook and attitude
- Ideally you will have had previous exposure with the RMS property management system
**What you'll get in return**
This role offers you an annual salary of $60-$70k + super and full-time hours, Monday - Friday.
**What you need to do now**
At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from a diverse background to apply.
**LHS 297508** #2716837
-
Reservations Manager
2 days ago
Geelong, Victoria, Australia Crowne Plaza Geelong Full time $80,000 - $120,000 per yearReservations Manager (Pre-Opening) - Crowne Plaza GeelongBe part of a landmark hotel opening in one of Victoria's most exciting waterfront destinationsIn partnership with Plenary Group, IHG Hotels & Resorts (IHG) is bringing its world-class Crowne Plaza brand to the Victorian regional city of Geelong. Scheduled to open in 2026, Crowne Plaza Geelong will...
-
Reservations Manager
3 hours ago
Geelong, Victoria, Australia IHG Hotels & Resorts Full time $80,000 - $120,000 per yearReservations Manager (Pre-Opening) - Crowne Plaza GeelongBe part of a landmark hotel opening in one of Victoria's most exciting waterfront destinationsIn partnership with Plenary Group, IHG Hotels & Resorts (IHG) is bringing its world-class Crowne Plaza brand to the Victorian regional city of Geelong. Scheduled to open in 2026, Crowne Plaza Geelong will...
-
Reservations Manager
2 hours ago
Geelong, Victoria, Australia Crowne Plaza Hotel Full time $80,000 - $120,000 per yearReservations Manager (Pre-Opening) - Crowne Plaza GeelongBe part of a landmark hotel opening in one of Victoria's most exciting waterfront destinationsIn partnership with Plenary Group, IHG Hotels & Resorts (IHG) is bringing its world-class Crowne Plaza brand to the Victorian regional city of Geelong. Scheduled to open in 2026, Crowne Plaza Geelong will...
-
Revenue And Reservations Manager
2 days ago
Geelong, Victoria, Australia Novotel Geelong Full time $104,000 - $130,878 per yearCompany DescriptionNovotel Geelong is the city's premier hotel, ideally located on the waterfront and in the heart of Geelong's CBD. Just 20 minutes from Avalon Airport and 60 minutes from Melbourne CBD, our hotel offers newly refurbished accommodations and superb dining facilities. Guests can enjoy amenities such as a fitness center, heated indoor pool,...
-
Reservations Agent
1 week ago
Geelong, Australia Holiday Inn Full timeAs a Reservations Agent, you will play a crucial role in ensuring exceptional customer experiences by handling reservation inquiries and bookings for our hotel. Your main responsibilities will involve providing friendly and efficient service to customers seeking information on our services, rates, and availability. Your outstanding communication and...
-
Hotel Duty Manager
4 days ago
Geelong, Australia Quest Geelong Apartments Hotel Full timeWe are seeking a hands-on, professional Duty Manager to join our leadership team, a leading serviced apartment hotel in the Quest network. You will oversee the day-to-day front office operations, ensure exceptional guest service, and support in driving team performance, operational excellence, and profitability. Key Responsibilities: Supervise daily front...
-
Motel Manager
2 weeks ago
Geelong, Australia Calibre Workforce Full timeSET the bar for performance - LEAD an awesome team - FANTASTIC work culture and supportive owner **Full Job Description** **Calibre Workforce is a leading provider within the Hospitality sector. We work closely with iconic and respected venues throughout Victoria to deliver a high Calibre of staffing!** Reporting directly to the owner, this position will...
-
Front Office Manager
10 hours ago
Geelong, Australia Calibre Workforce Full timeSET the bar for performance - LEAD an awesome team - FANTASTIC work culture and supportive community **Full Job Description** **Calibre Workforce is a leading provider within the Hospitality sector. We work closely with iconic and respected venues throughout Victoria to deliver a high Calibre of staffing!** Reporting directly to the General Manager, this...
-
Learning Design Manager
6 days ago
Geelong, Australia genU Full timeLocation: Geelong - Brand: Training & Employment - Date Posted: 3 Feb 2025 **About genU Training**: genU Training is a leading Registered Training Organisation (RTO 5553) delivering valuable, job-ready, and nationally recognised qualifications and vocational short courses. We pride ourselves on producing genuine results for students, ensuring their...
-
Recreation & Open Space Project Officer
6 days ago
Geelong, Australia City of Greater Geelong Full time**Recreation & Open Space Project Officer**: **Job no**: 499263 **Work type**: Permanent Part Time **Classification**: Band 5 ($76,355- $86,617 pa) **Categories**: Project Management, Environment & Sustainability **About the role** In this role you will oversee Councils’ Open Space areas throughout the municipality, liaising with a broad range of...