Motel Manager

SET the bar for performance
- LEAD an awesome team
- FANTASTIC work culture and supportive owner

**Full Job Description**

**Calibre Workforce is a leading provider within the Hospitality sector. We work closely with iconic and respected venues throughout Victoria to deliver a high Calibre of staffing**

Reporting directly to the owner, this position will see you drive the performance of Motel Operations.

**What’s in it for you?**
- $75,000-$80,000 salary package
- Local company with multiple venues
- Flexible work life balance

**What will you do?**
- Handles all guest requests immediately in a friendly manner
- Work with the owner to ensure motel operates seamlessly
- Build and foster a strong relationship with all key stakeholders
- Maintain a strategic business perspective - be adventurous in seeking
opportunities to build and retain guest business within the
Property
- Supervision, support and training of Front Office and House Keeping team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
- Work operationally in the Front Office as dictated by trading patterns and when required
- Lead by example in providing passionate, knowledgeable and friendly
service to external and internal guests at all times
- Supervise the reservation area ensuring maximum yield is achieved at all times
- Recommends and implement strategies to improve guest comfort
- Prepares breakfast and execute breakfast service
- Work closely with the Housekeeping and Maintenance to ensure a changeover of rooms within specified timeframes
- Prepares accurate weekly, monthly and yearly reports as required
- End of Month accounting procedures and Trust accounting procedures are completed accurately, in a timely manner and in accordance with relevant legislation
- Coordinate strategies to rectify over-booking
- Involvement in preparation of monthly objectives of occupancy and room revenue

**What do you need?**
- 2 + years proven experience of incremental responsibility within a
hotel/motel environment.
- Hospitality all rounder who is not afraid to get in and get the job done
- Experience can be at an operational level or in a managerial capacity OR Proven experience in similar position within a hotel/resort environment advantageous
- Self-motivated with genuine passion for hospitality and guest experience
- Experience supervising, training and motivating staff
- Excellent computer system skills, including all booking platforms
- Excellent time management and communication skills including rapport building between internal and external stakeholders
- Proven ability to act independently on all matters relating to team and
guest safety and wellbeing
- Confident and articulate communication, negotiation, relationship and networking skills
- Ability to think strategically and plan on a mid to long term scale
- Strong personal integrity
- Entrepreneurial spirit with drive, ambition and high level of energy

PLEASE NOTE: Only shortlisted applicants with full Australian Working Rights, that meet the above criteria will be contacted.

To apply: