Claims Administrator

2 weeks ago

Melbourne, Australia Haylo People Full time

$60,000 + Superannuation
- Melbourne CBD location with flexible remote working opportunities
- 6 month contract - opportunity for extension, permanent, WHV welcome

This is a fantastic role if you are looking to start your Claims career in the Insurance industry. Our client is looking for a
**Claims Administrator** who will be based in
**Melbourne**. This is an opportunity for you to make a real impact on the customer and help rebuild their lives.

**Your role**
- Manage your own portfolio of claims, supporting customers through the property claims process
- Support the customer through their claims, explaining policies guidelines
- Examine claim documents, policies, and reports to advise accordingly
- Manage inbound and outbound calls
- Providing general advice to the customer on their claim
- Database management
- ensure reports and data is correctly inputted into the system
- Ad hoc administration

**You will have**
- 6-12 months experience in the insurance industry preferred
- Customer-centric approach, showing genuine care to your customers
- Ability to problem solve and adapt to the needs of the customer and stakeholders
- Reliable team player who works towards a shared goal
- Attention to detail, taking pride in their work

**The Benefits**
- $60,000 + Superannuation
- Flexibility with the opportunity to work from home
- Access to employee benefits centred around well-being and reward and recognition
- Entitlement to an annual tenure and performance-based recognition reward

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