Claims Administrator

2 weeks ago

Melbourne, Australia Visy Full time

**Job no**: 40004792
**Work type**: Full Time
**Location**: Melbourne - North

Ready to join a high functioning Claims team? to drive efficiency and innovation with our dynamic team

Be part of an innovative team that values collaboration and growth.
Contribute to sustainability initiatives that make a difference.
Take advantage of Career growth opportunities

**Job Title**: Claims Administrator

Visy is powering the circular economy, closing the loop between packaging, remanufacturing and recycling. Over 75 years, we've grown to 7,000 employees and 150 global operations -predominately in Australia and New Zealand.

We believe materials are not recycled until they’ve been made into new products. We collect and sort recyclable materials like paper, cardboard, glass, plastics and metals from households and businesses, and locally remanufacture them back into new, sustainable packaging. From cardboard boxes, water bottles and jam jars to food and beverage cans, we are using recycled content to power Australia and New Zealand’s food and beverage packaging industry.

**Role Details**:
The Claims Administrator is responsible for assisting the National Claim Administrator in completing Workers’ Compensation and Personal Injury Insurance (WPII) claims administration for all states. The role is based in Coolaroo with a hybrid working model.

**What you'll do**:

- Responding to queries from employees and providers regarding the workers compensation claims process
- Lodging claims (both workers compensation and income protection) Maintain data accuracy between WMS and LGX systems
- Liaising with Visy’s compensation agent and assisting with Worker’s compensation entitlements
- Ensuring maintenance of accurate workers compensation records to meeting legislative compliance
- Ensure an ongoing commitment and drive to achieve production standards productivity targets measured by Productivity KPI’s

**What You Will Bring**:

- 2-3 years administration experience (previous experience working in a Workcover admin role desirable but not essential)
- Excellent organisational skills and attention to detail
- Excellent communication and customer service skills (both written and verbal)
- Strong computer skills in Microsoft programs and willingness to learn Visy’s systems and programs
- Proactive and positive attitude with an ability to multitask and priorities effectively
- Excellent work ethic - be able to work as part of a team and individually
- Ability to be able to work well under pressure and in a fast-paced environment
- Hybrid role following completion of onsite training

**What you’ll love when you join us**:

- **Sustainability**: Contribute to sustainability initiatives that make a difference.
- **Supportive Environment**: Be part of a team that values safety, respect, and collaboration.
- **Career Growth**: Opportunities for further training and career advancement within the company
- Ready to make a difference? and be a key player in shaping our future_

**You will be required to meet Visy’s employment criteria which will include a criminal history check.**

**Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.**

**Advertised**: 13 Nov 2024 AUS Eastern Daylight Time
**Applications close**: 12 Dec 2024 AUS Eastern Daylight Time

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