Studio Manager

6 days ago

Collingwood, Australia Good Vibes Yoga Full time

Good Vibes Yoga

We're looking for a super organised, dynamic leader to join our team You'll be leading our guest care and in charge of our Collingwood or Northcote studio operations.

Good Vibes Yoga

We are searching for a talented individual to lead guest care, manage our studios and help develop a team of exceptional humans. You would be part of a conscious company that values health and well-being.

About Us

With a global reputation, Good Vibes Yoga is one of Australia’s most highly regarded yoga studios. Authenticity, creativity, community and sustainability are our brand's heart. We offer a premium service with around yoga classes weekly across our two studios. We are known for our attention to detail and exceptional client experience. Good Vibes Yoga is a female-led company. We are LGBT-friendly.

Overview

As Studio Manager, you will be required to take charge and own all aspects of one of our two studios. You will assist our General Manager in leading our ops team and will be the first point of contact for all matters relating to guest care.

You will help maintain and improve the functionality and business processes of the company and handle the daily operations. People are a big part of this role; you’ll oversee guest care and engage directly with our clients.

**Responsibilities**:

- Maintain a working knowledge of all phases of operations.
- Oversee/coordinate day-to-day company operations.
- Define and implement operations strategy, structure and processes.
- Train new operations team members.
- Assist with class sign-in and maintain studio cleanliness.
- Lead guest care procedures.
- Manage our inbox, guest comms and leads.
- Support team members to grow in their roles.
- Provide regular performance feedback to our operations team.
- Create and cultivate our workplace culture.

Hours & Benefits
- A typical week will be Monday to Friday. However, we require some flexibility as we operate seven days a week.
- You’ll be based in either Collingwood or Northcote.
- Enjoy the balance of beginning your day in a dynamic studio environment and incorporating yoga into your life.
- In a growing company, you’ll work with a team of around twenty-five unique individuals.
- Enjoy the benefits of unlimited free access to our classes for you and a friend.

**Requirements**:
**Experience**:

- To be considered for this role, you must have a minimum of 1-years of experience in a management role.
- You have an excellent mind for operations and logistics.
- You have a proven track record as a team leader with an understanding of management and business practices.
- Experience with Mindbody Online Software and/or sales and marketing is a plus.
- A background in the wellness/fitness industry is not required.

**Skills**:

- Excellent oral and written communication; you always keep the lines of communication open.
- Analytical problem-solving skills with impeccable attention to detail.
- Ability to set the overall strategy and drive process improvement.
- You lead with honesty and kindness.

Characteristics:

- You have what it takes to turn ideas into reality.
- You’re an extremely organised individual, able to work autonomously and have excellent time management skills.
- You're self-motivated.
- You love structure and are process orientated.
- You understand the big picture and can coordinate and execute the smallest detail.
- You have strong interpersonal skills and can collaborate and build rapport with those around you.
- You’re passionate about living a conscious and healthy lifestyle.

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