Account Manager

About Boom Studios

Boom Studios is a Melbourne-based creative fabrication and production studio delivering end-to-end brand experiences. We design, print, fabricate, build, paint, dispatch and install, bringing ideas to life across retail, events and immersive activations.

We specialise in creating memorable, high-quality brand experiences, including:

·      Retail brand activations

·      Event design

·      Digital brand experiences

·      Brand installations and environments

·      Premium printed collateral

·      Full-service installation and logistics.

We pride ourselves on working closely with our clients to understand not just what their brand looks like, but how it should feel. With an uncompromising commitment to quality, we craft experiences with speed, precision and impact. When everything is built together, hands-on, under one roof, the results are nothing short of magic.

About the role

We're looking for an Account Manager who is customer-focused, highly organised, and thrives in a creative, fast-paced environment. You're curious, collaborative, and genuinely passionate about making great work happen.

You'll be the primary point of contact for a diverse client portfolio, managing relationships and ensuring projects are delivered on time, on budget and to brief. You'll attend client meetings and creative concept sessions, working closely with internal teams (Project Managers, Designers and Production) to deliver outstanding results.

A strong understanding of how things are made is essential. You know your materials, fabrication methods and production processes, and can confidently guide clients through the practicalities of bringing ideas to life. You're also comfortable managing budgets, timelines and reporting, with an eye for detail that ensures nothing slips through the cracks.

This role is ideal for a client-focused problem solver who loves being at the centre of creative execution.

Your responsibilities

As an Account Manager at Boom Studios, you'll play a key role in delivering high-quality work and maintaining strong client relationships. Your responsibilities will include:

·      Managing the day-to-day needs of existing clients and partners

·      Building and nurturing long-term relationships with clients and suppliers

·      Leading projects from brief through to installation, including face-to-face briefings and site visits

·      Ensuring all projects are delivered on time, on budget, and to brief

·      Working closely with our internal production team to manage timelines, materials and execution

·      Acting as the bridge between client vision and production realities, translating creative concepts into actionable plans.

Your skills and experience

We're looking for someone who combines a deep understanding of production with sharp organisational and interpersonal skills. Ideally, you'll bring:

· years' experience in a similar client-facing role, ideally within production, fabrication or creative services

·      A strong understanding of materials, finishes, and fabrication processes

·      Proven experience managing a broad range of clients and project types

·      Exceptional organisational skills and attention to detail

·      A proactive problem-solver who stays calm under pressure and thrives on juggling multiple projects

·      Adaptability and a collaborative approach, you're a team player who gets things done

·      Excellent communication skills, both written and verbal

·      Commercial awareness and confidence with budgets, quotes and reporting

·      Passion for the creative industry and pride in delivering outstanding work.

What's in it for you

At Boom Studios, you'll be part of a passionate, tight-knit team that loves what they do, and it

shows in our staff retention and great culture. We work hard, support each other, and take pride in delivering work we're genuinely excited about.

Here's what you can expect:

·      A supportive, collaborative team environment with strong staff retention

·      The chance to work with some of the best clients and most recognisable brands

·      A front-row seat to the creative process, from concept to build, all under one roof

·      A hands-on role where you'll see your projects come to life in real time

·      A conveniently located studio in the heart of Collingwood, close to public transport, cafes and all the good stuff

Please apply through LinkedIn. Only shortlisted candidates will be contacted.