Towing Operations Fleet Controller

**Towing Operations Fleet Controller**(**Job Number**:240000L1**)**

**Description**

**Towing Operations Fleet Controller**

**About the role**

As the Towing Operations Fleet Controller, you will be at the forefront of our towing operations, responsible for overseeing and coordinating the dispatching of our transport fleet. Your primary objective is to ensure the efficient execution of towing services while upholding the highest standards of safety and operational excellence. Additionally, you will be instrumental in fostering a collaborative team environment to maximise productivity and performance.

**Key Responsibilities**:

- Efficiently oversee and coordinate towing operations and dispatching of the transport fleet.
- Ensure the smooth execution of towing services while maintaining a high standard of safety.
- Foster a collaborative team environment to enhance productivity and morale.
- Utilise strong written and verbal communication skills to effectively liaise with team members and stakeholders.
- Demonstrate a results-oriented mindset to achieve operational objectives and targets.
- Utilise experience in transport fleet control operations to optimise efficiency and performance.
- Leverage knowledge and experience in towing operations, dispatch operations, logistics, or transport environment to drive continuous improvement.

**About you**

If you are a highly motivated individual with a passion for operational excellence and team leadership, we encourage you to apply.
- Relevant experience in towing operations, dispatch operations, logistics, or transport environment.
- Experience with Hexagon Computer Aided Dispatch System is advantageous.
- Strong proficiency in Microsoft Word and Excel.
- Excellent organisational and problem-solving skills.
- Ability to thrive in a fast-paced and dynamic work environment.
- Proven track record of achieving results and meeting deadlines.
- Ability to adapt quickly to changing priorities and operational requirements.

**Why join RACQ?**

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

**What we offer you**:
Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:

- Financial benefits and discounts on a range of banking, assistance and insurance products
- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest and EKKA.
- A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
- Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives such as yoga, mindfulness and free and confidential Employee Assistance Program (EAP).
- Invest in your development with in-house development programs and access to 80,000+ online courses.

**RACQ is a ‘Circle Back Initiative’ employer - we commit to respond to every applicant.**

**#LI-HYBRID**

**Work Locations**

Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113