Dispatcher
2 weeks ago
Job Opening
Join the WETOW.COM.AU team in South Brisbane as a Customer Service & Dispatch Executive. This full-time role offers shifts from either 7am-5pm or 8am-6pm, Monday to Friday. Full training is provided and parking is available on site.
About WETOW.COM.AU
For years, WETOW.COM.AU has been a trusted source of professional car towing services throughout Brisbane and beyond. Our fleet includes tow trucks, specialty transport vehicles and an expert team. We operate around the clock, 365 days a year, offering reliable vehicle towing for cars, commercial vehicles, motorhomes, motorcycles, scooters, caravans, boats and trailers.
Based in South Brisbane, we provide top-tier transport and roadside assistance services both locally and interstate to a variety of clients, including motor vehicle manufacturers, dealerships, insurance companies, fleet management firms, finance agencies, government agencies, and more.
Role Responsibilities
In this role, you'll be a crucial member of our customer service team, handling incoming calls and ensuring an excellent customer experience. Your duties include responding to enquiries, providing quotes, booking jobs in a timely manner, and allocating jobs to our tow truck drivers and patrols. As a dispatcher, you're in control and play a significant role in directing our driver team.
Desired Skills & Experience
**Salary**: $74,602.14 per year
Schedule:
- 10 hour shift
Ability to commute/relocate:
- Coopers Plains, QLD 4108: Reliably commute or planning to relocate before starting work (required)
Work Authorisation:
- Australia (preferred)
Work Location: In person
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