Client Service Officer

2 days ago

Hobart, Australia Mission Australia Full time

Permanent Full-Time Position- Location: Rosny Park, TAS 7018- $75K Base Salary + Super + NFP salary packaging benefit- Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us.

Your Opportunity

Are you passionate about making a difference in the lives of others? Join Mission Australia as an Allocations Officer, where you’ll help provide secure, affordable, and quality housing solutions to those in need.

In this vital role, you’ll ensure properties within our housing portfolio are allocated fairly and effectively, while delivering outstanding “front of house” and administrative support to clients and stakeholders. With a focus on dignity, respect, and innovation, you’ll contribute to our mission of creating lasting impact within the community.

If you’re ready to combine your skills with a commitment to social good, we’d love to hear from you

Your key responsibilities will be to:
- Provide professional and compassionate support to clients, acting as the first point of contact for housing inquiries and ensuring all interactions reflect dignity and respect.- Oversee property offers, viewings, and entry condition reports, ensuring compliance with policies and accurate completion of all documentation and systems updates.- Manage sensitive information, maintain accurate records, and complete tasks such as file management, invoicing, and reception duties to support efficient service delivery.- Build and maintain positive relationships with tenants, real estate agents, government agencies, and community service providers to enhance client outcomes.- Link tenants with additional support services, promote participation in programs, and respond constructively to feedback to drive continuous improvement.- Collaborate with internal teams and regional service providers to deliver integrated, high-quality housing services tailored to client needs.- Assist consumers to improve their quality of life and to enhance their skills to continue living independently in the community.

Requirements for Success- Strong interpersonal and communication skills with a client-focused approach.- Proficiency in data management tools and the Microsoft Office suite.- Exceptional organizational skills and the ability to manage competing priorities.-
- Commitment to maintaining high professional standards, integrity, and equity in decision-making.- Ability to work effectively both independently and as part of a team.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

Your benefits- Rewarding work - every day you know you’re making a real difference- Not-for-profit salary packaging, reducing your tax- Free external, confidential counselling- Volunteering opportunities- Opportunity to purchase additional annual leave- Extra leave including Mission Australia Thank You Day & Work Anniversary Day off

How to apply

  • Client Services Officer

    2 weeks ago

    Hobart, Australia Findex Full time

    Do you want to be part of a community of likeminded professionals who are revolutionising the way financial services are delivered? Join our collaborative team in Hobart! We're seeking a motivated, flexible, and positive individual who takes initiative. **What will your typical week look like?** - Ensure timely completion of all client related tasks in...

  • Client Services Coordinator

    7 days ago

    Hobart, Australia Findex Full time

    We are looking for someone that loves variety, displays initiative, and has a people centric approach to join our Hobart office as a Client Services Coordinator on a permanent full-time basis. **Client Services Coordinator - Structure & Risk - Hobart** At Findex, we believe in Dynamic working. This is our new way of thinking about an agile and flexible...

  • Client Services Administrator

    2 weeks ago

    Hobart, Tasmania, Australia Findex Full time $45,000 - $60,000 per year

    Job Description Our friendly and collaborative SMSF Team is looking for a Client Services Administrator for a 12-month maternity leave contract to be based in our Hobart or Mildura office . You will be helping the team with a variety of administrative tasks to ensure they remain on track with providing the best possible service to our valued...

  • Client Services Coordinator

    1 week ago

    Hobart, Australia Findex Full time

    We are looking for an experienced Client Services Coordinator to join the Client Services team in our Hobart office. Client Services Coordinator - Hobart - Surround yourself with people who inspire and challenge you - Work for a company that develops and promotes from within - Join a team who share a commitment to making a difference It’s exciting times...

  • Client Service

    7 days ago

    Hobart, Tasmania, Australia Command51 Full time $60,000 - $90,000 per year

    Command51 is looking for a Client Service & Solutions Manager based in Hobart.About us:Command51 is a cleaning and grounds maintenance service provider. We are dedicated to providing the right solution for our client's cleaning and grounds needs. We are committed to delivering the highest standard of work each and every time.About the role:This is a newly...

  • ▷ Immediate Start! Client Services Officer

    1 week ago

    Hobart, Australia Tasmanian Government Full time

    Department of Health Hospitals & Primary Care - Hospitals Sth Hospitals Sth - SAA&CS Applications must be submitted by Sunday 02 November, 2025 11:55 PM Sunday 2 November, 2025 11:55 PM AEST Award/Classification: Health and Human Services (Tasmanian State Service) Award, General Stream, Band 2 Employment type: Full Time Region: South Location: The supportive...

  • Client Relationship Officer

    4 days ago

    Hobart, Australia True Hands Full time

    **Make a Difference While Building a Career with Purpose** At **True Hands**, we deliver person-centred home care community nursing and disability that empowers individuals to live with dignity, independence, and compassion. As our **Client Relations** **Officer**, you’ll play a vital role **About the Role** As a **Client Relations** **Officer**, you...

  • Client Services Coordinator

    2 weeks ago

    Hobart, Australia IntoWork Australia Full time

    **Location**: - Hobart, Tasmania**Category**: - Not for Profit and Charities **Work type**: - Permanent **Client Services Coordinator** FindStaff are currently seeking an experienced and enthusiastic Client Services Coordinator to join our sister company the Team at Interact Australia in Hobart, TAS. - Not for profit - Generous Salary Packaging...

  • Client Services Manager

    7 days ago

    Hobart, Tasmania, Australia Regis Full time $60,000 - $90,000 per year

    Permanent Part-time role4 days per week - Tuesday - FridayImmediate start availableAbout the companyRegis Aged Care is one of Australia's largest providers of aged care services, with in-Home Care provided in Melbourne, Mildura, Launceston, Hobart, Darwin and Cairns.Our purpose is to provide personalised and respectful care that embraces the experience of...

  • Customer Service Officer

    7 days ago

    Hobart, Australia HAYS Full time

    Temporary assignment, with full-time hours and an hourly rate of $40 plus Super. **Your new company** Hays Office Support are currently seeking a Customer Service Officer for a well-known Tasmanian organisation. This is an exciting opportunity to join their team & assist with customer service requirements at the front desk. The role will require full-time...