Partnership Manager

**Company Description**
- Join us in shaping the future of the insurance industry, driven by innovation and a 150-year legacy of protecting people
- Every project you undertake will directly contribute to creating a positive impact on the lives of those who need it most.
- Take advantage of well-being initiatives designed to support your mental and physical health, ensuring a balanced lifestyle

**Why join us?**

Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Dai-ichi Life, we're driven by big ambitions and empower to create better products and services.

Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities.

Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we're reimagining insurance.

So, bring a curious mind and an ambition to help us become the progressive, digitally enabled leading insurer.

As a Partnership Manager supporting TAL’s Wealth Partnerships Portfolio, you will be responsible for managing client relationships and delivering high-quality services according to our administration agreements and other commitments.

Your role involves supporting day-to-day interactions with partners, maintaining operational and strategic account plans, and coordinating activities to ensure TAL's key commitments are met. This position requires effective stakeholder management and a proactive approach to client service, ensuring the best outcomes for customers and partners.

**In this role you will**:

- Identify, design, and deliver new strategic initiatives to support the partner grow in line with business/account plans
- Understand TAL’s strategy at an enterprise level and awareness of relevant matters in Life Insurance and Superannuation channels
- Manage business relationships throughout the partnership, in line with administration deeds and Insurance Service Agreements (ISA’s)
- Work with the partner to implement of new propositions, member engagement on insurance and digital solutions
- Deliver Excellent Service through oversight of insightful reporting, and act as escalation point for service escalations
- Identify, manage and influence key internal stakeholders to ensure delivery to partner expectations

**Qualifications**
- Strong relationship management, collaboration, and negotiation/influencing capabilities
- Comprehensive knowledge and experience in the Superannuation Life Insurance industry
- Strong commercial acumen and understanding of insurance pricing
- Strong collaborator with strong interpersonal skills with the ability to influence and build relationships with internal/external stakeholders
- Ability to thrive and successfully deliver in an agile, fast paced, and dynamic work environment

**Additional Information**
TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:

- An Inclusive Employer - Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
- Diversity Champions - Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change
- Reconciliation Advocates - Read our Innovate Reconciliation Action Plan.
- Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

LI-Hybrid

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.