Education Support Officer

**TAFE NSW Life-Changing Careers**

**Education Support Officer - Community Services**

**Location negotiable - Subject to campus availability**

**Permanent full-time**

**$92,882 package includes salary of $82,200, employer's contribution to superannuation and annual leave loading**

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance.

**We invest in our people**

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs, and depending on your role, a 35 hour working week with a variety of flexible working options.

**About the role**

We have an exciting permanent full-time opportunity for a creative and motivated individual with current industry knowledge and experience in Community Services to join our team as an Education Support Officer (ESO).

Working within a team of Community Service professionals, the Education Support Officer is supervised by the Head Teacher. The role is responsible for a range of activities which support learners and enhances the student learning experience. Please note that this role requires availability for night shifts to accommodate our evening courses.

**_ Note: This role does not teach or prepare lessons or resources and does not deliver training nor undertake assessment._**

**_ _**About You**

You will love this role if you thrive on solving problems and helping others. You will be a part of a dynamic team, supporting students to successfully carry out tasks and understand their learning materials and concepts whilst creating an innovative and exciting educational environment. You will be technologically savvy with prior demonstrated experience with Microsoft Word and Excel and online meeting platforms like Microsoft Teams to be able to support students both face to face as well as via connecting platforms.

We are looking for motivated and engaged individuals who have the ability to meet the following selection criteria:

- High-level interpersonal and communication skills, including the ability to be proactive and show initiative and ability to explain ideas in a clear and concise manner.
- Commitment and ability to support learning in an adult environment and a demonstrated ability to motivate and encourage students.
- Ability to establish effective working relationships with people from a diverse range of backgrounds and to provide quality customer service as part of a broader team.

Skills in the use of relevant information and communication technologies.

To find out more about the role, click to view the Position Description

**Our commitment to Diversity, Equality, and Inclusion**

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

**Applications close: Wednesday 23 July at 11.55pm AEST**
- Your current resume (PDF)
- Certified copies of your qualifications (uploaded as one PDF file)

**Targeted Question**:Outline your experience establishing effective working relationships with students, teachers, and other staff members?

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct.

To be eligible for positions at TAFE NSW, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.

An eligibility list, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.

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