Student Administration Support Officer

**Temporary full-time role up to 30 June 2026 (possible extension)**:

- **Location: Eveleigh with access to flexible working arrangements available. The role requires partial attendance in the office (ATP Eveleigh).**:

- **Salary: Clerk Grade 7/8 with base salary ranging from $113,574 to $125,720 per annum, plus employer’s contribution to superannuation and annual leave loading**

An exciting opportunity to contribute to Australia’s largest and most comprehensive ICT environment that supports world class education by joining a dynamic team in a large-scale environment where you can be part of the significant investment in driving and accelerating innovation to enrich student learning.

The NSW Department of Education is looking for a hands-on Student Administration Support Officer

to support numerous department initiatives spanning both operational and project deliverables.

**About the Department of Education**

At the NSW Department of Education, we educate and inspire lifelong learners - from early childhood, through schooling to vocational education and training.

We ensure young children get the best start in life by supporting and regulating the early childhood education and care sector. We unlock excellence and unleash the potential of two-thirds of school children in NSW. We’re proudly public and the largest education system in Australia. We nurture opportunities for every learner to develop the skills needed for their chosen career path, helping shape the industries of tomorrow.

We respect and value Aboriginal and Torres Strait Islander peoples as First Peoples of Australia.

For more information about the Department of Education, please visit NSW Department of Education

**About the role**

The Student Administration Support Officer will support projects and operational teams in delivering services to schools, advancing portfolio initiatives, and achieving organisational goals.

For further information please view the role description.

**Essential requirements of the role**
- Demonstrated experience in managing and optimising student administration processes at a School Administration Manager (SAM) or School Administration Officer (SAO) level.
- Hold a valid clearance to work with Children (Working with Children Check) or be willing to obtain.
- Demonstrated understanding of and commitment to the value of public education.

**Key knowledge and experience**
- Knowledge of and commitment to the Department's Aboriginal education and training policies. Understanding of cultural competency principles and the importance of inclusive practices in educational settings and vendor interactions.

**About you**

We are seeking a highly motivated Student Administration Support Officer, who will be responsible for:

- Providing advice and expertise to resolve both departmental and third-party systems issues impacting Student Administration processes.
- Creating reference guides, training manuals, and documentation to enhance the skills and knowledge of NSW school administration staff and enabling the adoption of best practices.
- Liaising with schools, business, and operations to support digital uplift within schools' Student Administration processes.
- Providing expertise and guidance in Student Administration processes to meet the requirements of training schools and corporate teams.
- Working in collaboration with team members to assess Student Administration processes to identify opportunities to enhance the operational efficiency and effectiveness of the School & Vendor Engagement team in line with the Department’s commitment to continuous improvement.

**Benefits**
- Opportunity to make a difference at Department of Education
- Flexible work-life balance
- Competitive salary
- 35 hour week

**How to apply**

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role as well as answering the pre-screening questions below:

- Describe a time when you supported the rollout of a new digital tool or platform related to student administration that affected multiple user groups across schools or business units. What was your role in ensuring a smooth transition, how did you engage stakeholders, and what strategies did you use to manage adoption and mitigate resistance? Outline the outcomes achieved. (300 words maximum)

**This is a child-related role.**As a condition of employment, you will be required to provide a Working with Children Check (WWCC) Clearance number and complete a National Criminal Record Check. Visit the website for more information.

**Closing date**: 26 October 2025 - 11.59 PM- A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months._