Practice Management Consultant

**About Avant Practice Solution**:
Avant Practice Solutions is a premium provider of medical practice management services across Australia. We support a variety of medical and surgical practices, by providing superior quality and technically advanced customer service.
As part of a dynamic and expanding business, you will have the chance to make a real difference and develop your expertise. You will deliver success with your attention to detail, comfort with technology and dedication to a service culture.
**The role**:
This opportunity provides more than just routine Practice Management, with plenty of scope for growth, variety of work and excellent support from our growing organisation.
In this role you would take responsibility for contributing to strategic management, systems design and implementation, governance oversight, mentoring and business development for our clients with support from the Avant Practice Solutions team. In many scenarios our Management Consultants work with on-site Practice Managers for day-to-day operational support.
You will be providing consultancy services to our surgical, specialist and general medical practices, with a strong focus on efficiency and customer service.
Your skills in building strong relationships and influencing positive outcomes will be highly valued.
Working within a tight leadership team at Avant Practice Solutions, your key responsibilities will include:

- Continually contribute to Practice Management Consulting activities at Avant to meet client needs
- Take responsibility for assessing, scoping and delivering Practice Management Consulting Services to clients
- Identify, review and troubleshoot operational issues
- Identify areas of improvement and contribute to change implementation
- Build relationships with doctors and business owners
- Maintain a safe and healthy working environment
- Ensure the delivery and standard of customer service and the organisation's processes and procedures are maintained at a high level
- Financial and strategic reporting utilising multiple databases
- Deliver practice improvement and guidance to your assigned clients

Avant Practice Solutions is a dynamic workplace, unlike any other, and you’ll be surrounded by like-minded people focused on getting great outcomes for doctors and patients.
**In this environment you will succeed with**:

- 3 to 5 years Medical Business, Practice, or Operations Management experience
- Must have experience in either General Practice, Specialist Practice’s or Dentistry Clinic’s or a combination
- Customer Service Focus - Anticipates and responds to the needs of internal and external clients. Ensures customer expectations are realistic, established and satisfied
- Demonstrated strong leadership skills, preferably with relevant leadership experience in the Healthcare sector
- A high level of accounting and budgeting skills
- Product knowledge - Understand the features and benefits of our services. Communicates this knowledge effectively and efficiently
- Proficiency with computer-based systems including standard Microsoft Office and medical software
- Problem solving - the ability to creatively and effectively troubleshoot issues as they arise
- Planning and Organisation - Establishes priorities and schedules. Sets clear and realistic objectives, which align with the company business plan. Organises workflows effectively.
- Ability to work under pressure and to be able to prioritise
- Creativity with vision and eye for business improvement
- Excellent written and verbal communication skills
- Attention to detail and ability to meet deadlines
- Demonstrated ability to deal with both internal and external stakeholders with empathy and professionalism at all times
- Ability to work independently and demonstrate strategic thought processes

This is a unique opportunity to be part of a company who values loyalty and is passionate about continual improvement and providing outstanding service. If you are looking to advance your career in a dynamic and stable industry, this company will work with you to develop your skills as the business continues to grow.