Manager, Business Controls

1 week ago

Bedford Park, Australia Westpac Group Full time

**How will I help?**

We have an exciting opportunity for Manager BCM role.

The Manager, Business, Controls & Monitoring is an important 1LOD role in supporting the Group Customer Assist team with a specific focus on Policy and standards, regulatory investigation, reporting and remediation.

You will also play a key role in providing general Risk and Compliance advice to the Group Customer Assist team, supporting Industry initiatives, providing advice on regulatory change, as well as supporting incident management and other projects as required.

**Your responsibilities will include**:

- Support the Group Customer Assist Business to build knowledge and develop skills in risk and compliance management.
- Be clear on the Customer Assist strategy and how Risk and Compliance enables that strategy in order to communicate to critical stakeholders
- Support the strategic program for Group Customer Assist, providing advice and guidance on risk, compliance, and policy matters
- Support the team in ensuring our Partners have Risk and Control frameworks that meet the Westpac Groups increasing requirements.
- Provide an exceptional service experience for our customers by being a role model of Our Service Promise
- Helping the team to meet its Operational Risk and Compliance requirements, including all activities linked to JUNO.
- Documenting root cause/trend analysis and rectification of incidents relating to Compliance and Operational Risk breaches.
- Assess changes to ensure they are appropriately assessed from a Risk perspective, and appropriate controls are implemented

**What’s in it for me?**

You’ll play an important and significant part in the future of a business that has been around for 200 years and be instrumental in achieving our purpose of helping Australians and New Zealanders succeed. So, we’ll back you in the development of your career, with internal career prospects and flexible working. You’ll also be backed by a fantastic team of people in a can-do, supportive structure.

**What do I need?**
- Qualifications in a business; legal or related disciplines will be highly regarded
- General banking industry knowledge and Understanding of the Regulatory Landscape
- Preferable knowledge of Customer Assist and Financial Hardship processes and regulatory requirements.
- Basic understanding of Risk and Compliance framework requirements
- Demonstrating balanced decisions, that consider Compliance, Commercial and Customer requirements.
- Senior Stakeholder engagement experience.
- Strong attention to detail required to ensure all relevant information is up to date and accurate.
- Excellent written and oral communication skills
- Analyses situations or issues, considering all options prior to recommending and implementing a solution
- Looks to continuously improve to enable increased business performance, efficiency, and customer satisfaction

**What’s it like to work there?**

As well as good pay and a great culture, joining the Westpac family means you’ll get some of the best banking, wealth and insurance benefits in the market. We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We’ll even pay you to do volunteer or community work. As an equal opportunity employer, we’re proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion

**How do I Apply?

  • Manager, Business Systems

    6 days ago

    Bedford Park, Australia SA Government -SA HEALTH Full time

    **SA Health** **Job reference**: 893276 **Location**: 5042 - BEDFORD PARK **Job status**: Short Term Contract **Eligibility**: Open to Everyone **Southern Adelaide Local Health Network** **Statewide - SA Pharmacy (Bedford Park)** - **Salary: AHP4- $114,314.00 - $124,449.00 p.a. (pro-rata) + Superannuation & Salary Sacrifice Benefits**: - **Salary: ASO8 -...

  • Manager, Risk and Controls

    1 week ago

    Macquarie Park, Australia DXC Technology Full time

    **What you will be doing** The Manager, Technology Risk & Controls will report to the Chief Risk Officer (Client Accounts) Australia and New Zealand and support the Account Governance, Risk & Compliance (GRC) team to uplift the account Risk Management Framework (RMF) and drive better risk outcomes within the Client Account and broader DXC A/NZ Client...

  • Cyber Security Manager Salhn

    1 week ago

    Bedford Park, Australia SA Government -SA HEALTH Full time

    **SA Health** **Job reference**: 903953 **Location**: 5042 - BEDFORD PARK **Job status**: Short Term Contract **Eligibility**: Open to Everyone - Southern Adelaide Local Health Network - Bedford Park - Finance & Corporate - Salary $108,109.00 - $116,864.00 p.a. (Pro Rata) ASO7 | 1.0 FTE - 12 month contract available. **Frontline Cyber Defence for SALHN:...

  • Sales Professional

    1 week ago

    Bedford Park, Australia Siemens Full time

    Siemens is a global powerhouse in electronics and electrical engineering, operating in the fields of industry, energy and healthcare as well as providing infrastructure solutions, primarily for cities and metropolitan areas. Siemens Digital Industries business unit is the world’s leading supplier of innovative and environmentally friendly products and...

  • Principal HR Business Partner

    8 hours ago

    Bedford Park, Australia SA Government -SA HEALTH Full time

    **SA Health** **Job reference**: 878348 **Location**: 5042 - BEDFORD PARK **Job status**: Long Term Contract **Eligibility**: Open to Everyone - Southern Adelaide Local Health Network - Mark Oliphant Building - Workforce Services - Salary: $108,109 - $116,864 p.a. (Pro Rata) ASO7 | Full Time - 12 Month Temporary Contract **Opportunity for a talented HR...

  • Area Manager Work Health Safety and Injury Management

    2 weeks ago

    Bedford Park, Australia SA Government -SA HEALTH Full time

    **SA Health** **Job reference**: 890925 **Location**: 5042 - BEDFORD PARK **Job status**: Short Term Contract **Eligibility**: Open to Everyone - Southern Adelaide Local Health Network - Mark Oliphant Building - Workforce Services - Salary $127,859 (Pro Rata) MAS3 | Full Time, Until December 2025 **The Manager for Work Health Safety leads WHS and Injury...

  • Pallet Controller

    2 weeks ago

    Osborne Park, Australia Chandler Macleod Full time

    Chandler Macleod are currently recruiting for a pallet controller position based in Osborne Park **Your responsibilities will include, but not be limited to**: - Managing and monitoring the WA Chep Account using the 2IC pallet control program - Pallet Reconciliation and monitoring with clients / carriers / on forwarders and pooled hire equipment providers...

  • Quality Control Manager

    7 hours ago

    Macquarie Park, Australia Aegros Therapeutics Pty Ltd Full time

    Aegros is Latin for ‘Patient’. We chose this name because it speaks to our focus on the patient. Every day we strive to place the patient first by providing therapeutic plasma products they would not otherwise be able to access. At Aegros we believe access to life saving therapeutic plasma drugs is a human right and not a privilege. In a nutshell our...

  • Unite Data Analyst

    1 week ago

    Bedford Park, Australia Westpac Full time

    All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part time work, or job sharing. - 8 Month Max Term Contract - Sydney (NSW), or Bedford Park (SA), Hybrid working - Fantastic opportunity to join the UNITE program The Customer Solutions UNITE Team is responsible for assisting the...

  • Industrial Refrigeration Technician

    4 weeks ago

    Regency Park, Australia Johnson Controls Full time

    At Johnson Controls, we’ve been making buildings smarter and safer since 1885 and our capabilities, depth of innovation, experience, and global reach have been growing ever since. Our diverse global team offers the world’s largest portfolio of building products, digital technologies, software, and services to transform the environments where people live,...