Service Desk Analyst

4 days ago

Brisbane, Australia HAYS Full time

Global food service organisation is on the hunt for a Service Desk Analyst to appoint to a 6-month contract.
**Your new company**

Hays Technology have partnered with a global foodservice organisation to appoint an experienced Service Desk Analyst to support their busy Brisbane operations. Based out of Cannon Hill, you'll be joining a forward-thinking and high-performing team that will encourage you to be the best IT professional you can be.

**Your new role**

As the Service Desk Analyst, you will be responsible for provisioning first line support to the diverse array of end-users in the Cannon Hill office. Your day-to-day will be fast-paced, and no day will look the same however some of your key duties and responsibilities will include:

- Providing an outstanding level of customer service as the face of the business for all first line support enquiries
- Operate as the SME for the team, being the go-to for any software/hardware related questions before escalating to the Level 2 and 3 teams
- Liaise with internal and external stakeholders, travelling out onsite with clients to support their needs ad required
- General service desk support: account creation, group policy, M365 administration, basic network administration and the like

**What you'll need to succeed**

You will possess demonstrated working experience in a corporate service desk environment, with a passion for all things technology and customer service. You'll be a quick-thinker, with a strong attention to detail that sees you excel in process driven environments. Your core competencies and qualifications will include, but are not limited to:

- Demonstrated working experience with Active Directory and Group Policy
- Demonstrated working experience supporting the M365 suite
- Demonstrated working experience with local and wide area networks, including VPN
- Understanding of Windows server and Windows desktop environments
- ITIL experience and/or certification is desirable

**What you'll get in return**

You'll have the opportunity to work for a multinational organisation and gain invaluable experience within a corporate service desk environment. You will be remunerated at an hourly rate between $35 - $40/hour + superannuation, with the potential for your assignment to extend beyond the initial 6-months. Contractors through Hays Technology also receive the following benefits:

- Weekly pay cycles
- Your nominated choice of superannuation fund
- Online timesheet submission and approval
- No hidden costs or payroll deductions for our services
- Option to be engaged on a Pty Ltd basis (conditions apply)
- Regular contact with IT consultants throughout the duration of your assignment

**What you need to do now**

***
If this sounds like you, click

For further information about this role, please contact:
**Caitlin Bills**
Recruitment Partner

**(07) 3243 3044**

If this role isn’t quite right for you, but you are looking for similar IT Support roles in Brisbane, the Gold Coast, or Regional Queensland please contact us for a confidential discussion on your career.

**LHS 297508** #2683939

  • IT Service Desk Analyst

    4 days ago

    Brisbane, Australia Novotech Asia Full time

    **About Novotech** Novotech is the Asia-Pacific CRO designed for biotech, accelerating clinical development via cutting-edge technology to improve patient lives. Working in a fast-paced and adaptable environment, we strive to set the benchmark for both business and clinical trial performance across all clinical trial phases and therapeutic areas. Our...

  • Service Desk Analyst

    15 hours ago

    Brisbane, Queensland, Australia Wsaudiology Full time

    Join to apply for the Service Desk Analyst role at WSAudiology4 days ago Be among the first 25 applicantsJoin to apply for the Service Desk Analyst role at WSAudiologyGet AI-powered advice on this job and more exclusive features.Driven by the passion to improve quality of people's lives, WS Audiology continues to grow as market leader in the hearing aid...

  • Service Desk Analyst

    6 days ago

    Brisbane, Australia Icon Group Full time

    **Information Technology** **Brisbane** **Full Time** **Icon Group** **Service Desk Analyst - Icon Group** Join our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally. This is an...

  • Service Desk Analyst

    1 week ago

    Brisbane Central Business District, Australia HAYS Full time

    Thriving State Government Department on the hunt for a Service Desk Analyst for an initial 3-month contract. **Your new company** Hays have partnered with a thriving State Government Department to appoint an experienced Service Desk Analyst to an initial 3-month contract at the AO3 level. **Your new role** As the Service Desk Analyst, you'll hit the ground...

  • Service Desk Analyst

    3 weeks ago

    Brisbane, Queensland, Australia WSAudiology Full time

    Join to apply for the Service Desk Analyst role at WSAudiology4 days ago Be among the first 25 applicantsJoin to apply for the Service Desk Analyst role at WSAudiologyGet AI-powered advice on this job and more exclusive features.Driven by the passion to improve quality of people's lives, WS Audiology continues to grow as market leader in the hearing aid...

  • Service Desk Analyst

    3 weeks ago

    Brisbane, Queensland, Australia WSAudiology Full time

    Join to apply for the Service Desk Analyst role at WSAudiology4 days ago Be among the first 25 applicantsJoin to apply for the Service Desk Analyst role at WSAudiologyGet AI-powered advice on this job and more exclusive features.Driven by the passion to improve quality of people's lives, WS Audiology continues to grow as market leader in the hearing aid...

  • Service Desk Analyst

    7 days ago

    Brisbane Central Business District, Australia HAYS Full time

    Global aerospace organisation is on the hunt for a Service Desk Analyst for an initial 6-month contract. **Your new company** Hays Technology have partnered with an industry leader in the aerospace field to appoint an experienced Service Desk Analyst to an initial 6-month contract, with view for permanency. **Your new role** As the Service Desk Analyst, you...

  • Service Desk Analyst

    2 weeks ago

    Brisbane Central Business District, Australia HAYS Full time

    Busy State Government department seeking a Service Desk Analyst for a 12-month contract. **Your new company** Hays Technology have partnered with a highly sought-after State Government department to assist in filling a vacancy in their thriving service desk. With a 12-month contract available and a strong chance of extending, you don't want to miss out on...

  • Service Desk Analyst

    4 days ago

    Brisbane Central Business District, Australia HAYS Full time

    State Government department on the hunt for a Service Desk Analyst to join their thriving support team. **Your new company** Hays Technology have partnered with a highly sought-after State Government department to assist in filling a vacancy in their thriving service desk. With a 12-month contract available, you don't want to miss out on this...

  • Service Desk Analyst

    19 hours ago

    Brisbane, Australia Icon Group Full time

    **Information Technology** **Brisbane** **Full Time** **Icon Group** **Service Desk Analyst - Icon Group** Join our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally. - We offer a...