Administration Officer

**Keeping care flowing — seamless support behind every dialysis session.**

**Employment Type**: Permanent Part Time
**Position Classification**: Administration Officer Level 3
**Remuneration**: $33.46 - $35.54 + 12% Super + Salary Packaging
**Hours Per Week**: 24
**Requisition ID**: REQ611560
**Closing Date: Monday 20th October**

**Location: John Hunter Hospital | Awabakal Land**
- Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply, and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion._

**About The Role**:
As an Administration Officer, you’ll play a vital role in ensuring the smooth operation of both dialysis units by providing high-quality administrative support to staff, patients, and visitors.

**Key Responsibilities**:

- Act as the first point of contact — greeting patients, answering phones, and managing appointments.
- Prepare clinics, organise patient folders, and maintain orientation packs.
- Manage daily administrative functions, including rosters, admission reports, stock ordering, and general office duties.
- Provide direct support to the dialysis education team, Clinical Nurse Consultants (CNCs), Clinical Nurse Educators (CNEs), Technical Services, and Home Dialysis Services.
- Assist with Work Health & Safety (WHS) inspections, Chemalert stocktakes, and preparing multi-disciplinary team (MDT) patient lists.
- Works days are - Monday, Tuesday and Thursday. Every 2nd Tuesday will be at our Raymond Terrace Dialysis

**About You**:
We’re looking for a motivated and organised individual who thrives in a healthcare environment and enjoys working as part of a dedicated team.

**You will**:

- Demonstrate professionalism and resilience when managing challenging situations or personalities.
- Be a natural problem-solver who knows when to step in and when to escalate issues.
- Show empathy, compassion, and patience, especially when working with patients in distress.
- Be detail-oriented, adaptable, and capable of juggling multiple priorities.

**What We Offer**
- A supportive team culture with opportunities for growth and development.
- The chance to make a real difference in patients' lives every day.
- Comprehensive onboarding and access to resources that support your success.

**Benefits**:
At Hunter New England Health enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day:

- Proximity to shopping and other services
- 4 weeks annual leave (_pro-rata for part time employees_)
- Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance
- Salary packaging options - up to $11,600 plus novated leasing
- Fitness Passport for health and well-being - discounted gym options for you and your family
- Employee Assistance Program (EAP) for staff and family members
- Opportunity to work and collaborate with a range of non-clinical and clinical professionals

**Additional Information**:

- An eligibility list will be created for future permanent part time and temporary part time vacancies._

**Need more information?**

Need more information?
1) Click here for the Position Description

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Information for Applicants:
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

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Hunter New England Health employees may be eligible for a range of _**_benefits_**_ _**_such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses._**

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