Customer Service Officer

2 days ago

Campbelltown, Australia Bank of Queensland Full time

**About the Role**
- Seeking passionate Customer Service Officer to join the BOQ team
- Flexible workplace & Collaborative Team - Owner Managed Branch Campbelltown Based
- Part time role working up to 5 days per week, open to school hours

As the Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing exceptional customer service to your customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQ’s products and services

Day to day your key responsibilities will consist of:

- Teller duties including general enquiries, account opening/closing, deposits, withdrawals
- Floor walking and initiating quality conversations with customers
- Inbound and outbound calling to maintain and build customer relationships
- Daily maintenance of the ATM
- Cash management - ATM Services, Travelex
- Stationery orders
- Strong focus on compliance

**About you**
As an experienced Customer Service Officer with outstanding customer service and excellent communication skills, you will thrive in this environment, by demonstrating:

- Previous customer service experience, preferably from the banking industry
- Contributor to a collaborative team environment
- Willingness to go above and beyond for your customers and colleagues
- Driven to take a personalised approach with every customer interaction
- "Can do" approach to all aspects of your role
- Ability to learn and confidently use a number of technical financial systems

This is a fantastic opportunity to develop your career in banking, meet new people and join a motivated team of professionals.

**About Us**
With its origins dating back to 1874 BOQ is a regional bank with national presence. We are a true alternative to the major banks

**Our Benefits**
- BUPA Corporate Plan
- Discounted financial products
- Employee Assistance Program (EAP)
- A ‘zero tolerance’ to Domestic and Family Violence (DFV) with active support for employees experiencing DFV

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ02269

  • Customer Services Officer

    2 days ago

    Campbelltown, Australia Johnathan Thurston Academy Full time

    **Johnathan Thurston Academy** Taking employment back to basics. We simply introduce jobseeker to jobs! It's that simple. The Johnathan Thurston Academy, with Lendlease as our major employment partner, has a unique collaborative employment zone. The goal and focus is to connect job seekers to all of our employment partners throughout the nation. We aim to...

  • Customer Service Officer

    2 days ago

    Campbelltown, Australia Nepean Building and Infrastructure Full time

    At NEPEAN; we understand the heart of our success lies in the passion, dedication and expertise in our people. With a rich history known to deliver high value solutions to some of the world’s leading mining, construction and transport companies; we stand today as a leader within industrial manufacturing solutions across the globe. As we go beyond the...

  • Customer Service Officer

    2 weeks ago

    Campbelltown, Australia Bank of Queensland Full time

    **About the Role** - Seeking passionate Customer Service Officer to join the BOQ team - Flexible workplace & Collaborative Team - Owner Managed Branch Campbelltown Based - Part time role working a 2-5 days per week, flexible for school hours As the Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing exceptional...

  • Customer Service/office Administration

    1 week ago

    Campbelltown, Australia Rogue Royalty Full time

    **Join Our Team at Rogue Royalty: Where Excellence Meets Opportunity** **Are you looking to be just an employee, or do you want to be a valued team member helping to grow a leading brand?** (If you chose the first option, this role isn't for you.) **About Us**: Rogue Royalty is a leading brand specializing in high-quality pet products and raw food...

  • Security Patrol Officer

    2 days ago

    Campbelltown, Australia Campbelltown Protective Service Full time

    MOBILE PATROL OFFICERS REQUIRED We are seeking Mobile Patrol Officers to join our Car Crew. All our work is in the Macarthur area. We are offering Full-time and part-time positions for the right people. The position is overnight Mobile Patrol work driving from one location to another within the Macarthur area. All shifts start and finish at our office in...

  • Customer Service Representative

    4 days ago

    Campbelltown, Australia The Automotive Group Full time

    **FREE PARKING ONSITE!**: - **Campbelltown Location**: - **$32.25 per/h + comm.**: - **Gtd 20hrs per week (8.00am-12.00pm)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for...

  • Customer Service Representative

    2 days ago

    Campbelltown, Australia The Automotive Group Full time

    **FREE PARKING ONSITE!**: - **Campbelltown Location**: - **Feb Start**: - **$32.25 per/h + comm.**: - **Gtd 15hrs per week (8.00am to 11.00am)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.**TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years....

  • Customer Service Specialist

    4 weeks ago

    Campbelltown, Australia Great Southern Bank Full time

    Join to apply for the Customer Service Specialist role at Great Southern Bank.As our highly valued Customer Service Specialist based in Macarthur Square, your role will provide support and serve the local community as the first point of contact for our customers and their retail banking needs.ResponsibilitiesBe the first point of contact for customers and...

  • Customer Service Specialist

    4 weeks ago

    Campbelltown, Australia Great Southern Bank Full time

    Join to apply for the Customer Service Specialist role at Great Southern Bank.As our highly valued Customer Service Specialist based in Macarthur Square, your role will provide support and serve the local community as the first point of contact for our customers and their retail banking needs.ResponsibilitiesBe the first point of contact for customers and...

  • Customer Service Specialist

    2 weeks ago

    Campbelltown, Australia Great Southern Bank Full time

    At Great Southern Bank we're a customer-obsessed bunch. We pull out the stops to help all Australians own their own home. This means attracting and retaining customers through our strong brand, clever propositions, and award-winning service and support. Our Customer Service Specialist **Personal Lender**) role is pivotal to supporting our purpose. Based in...