Customer Service/office Administration

4 days ago

Campbelltown, Australia Rogue Royalty Full time

**Join Our Team at Rogue Royalty: Where Excellence Meets Opportunity**

**Are you looking to be just an employee, or do you want to be a valued team member helping to grow a leading brand?** (If you chose the first option, this role isn't for you.)

**About Us**:
Rogue Royalty is a leading brand specializing in high-quality pet products and raw food nutrition for dogs and cats. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Our mission is to provide products that enhance the lives of pets and their owners, embodying the core values of strength, durability, and style.

**Key Responsibilities**:

- Provide excellent customer service both in-store and online, ensuring all customers feel valued and informed.
- Maintain and organize retail displays to reflect Rogue Royalty’s brand standards.
- Support inventory management, including stock checks and reordering.
- Assist in processing online orders and handling customer inquiries.
- Collaborate with team members to create a positive and efficient work environment.
- Utilize computer skills to manage spreadsheets, databases, and other administrative tools.
- Learn and adapt to new technologies and processes to improve efficiency and customer service.

**Qualifications**:

- Strong communication and interpersonal skills.
- A passion for customer service with the ability to engage a diverse customer base.
- Excellent organizational skills and attention to detail.
- Proficiency in Microsoft Excel and general computer skills.
- A willingness to learn and adapt to new tasks and technologies.
- Ability to work both independently and as part of a team.
- Previous retail or administrative experience is a plus but not required.

**Why Join Us?**
- Be part of a passionate and dynamic team.
- Access growth opportunities in a supportive environment.
- Work with a brand that values quality, innovation, and customer satisfaction.
- Recognition and rewards for outstanding performance.

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: $22.89 - $34.94 per hour

Expected hours: 38 - 40 per week

**Benefits**:

- Employee discount
- Employee mentoring program
- Free food

Schedule:

- 8 hour shift

Supplementary Pay:

- Performance bonus

**Experience**:

- Stable Employment /Customer Service: 3 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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