Customer Service/Administration Officer

2 days ago

Campbelltown NSW, Australia DeeperCare Full time $43,000 - $53,000 per year

We are recruiting for a highly organised and motivated Administration Officer to join our team. The ideal candidate will play a critical role in supporting the smooth operation of DeeperCare by managing day-to-day administrative tasks, coordinating with clients, and maintaining accurate records. This position requires someone with excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

· Provide administrative support to the DeeperCare team, including answering phone calls and emails, scheduling appointments, and maintaining client records.

· Assist with NDIS-related documentation and processes, including service agreements and client plans.

· Maintain accurate and up-to-date databases, ensuring all client information is handled confidentially.

· Coordinate with support workers, clients, and their families to ensure timely service delivery.

· Manage office supplies, prepare reports, and handle invoicing and billing processes.

· Assist with onboarding new clients and support staff.

· Other administrative duties as required to support the efficient running of the office.

· Understanding and respect for cultural diversity and differing abilities

· Assertive and patient communicator

· Committed to learning and implementing new skills

· Capable of working alone and as a valued team member

· Committed to advancing the lives of people with disabilities

Skills & Experience:

· Previous experience in an administration role,

· Excellent organisational and time management skills.

· Strong written and verbal communication skills.

· Ability to handle confidential information with discretion.

· Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with finance software (preferred but not essential as training will be provided).

· A proactive and team-oriented attitude.

· Be able to work independently.

Requirements:

· Working with Children's Check

· Valid NSW driver's licence

· NDIS Workers Check or are willing to acquire one

· First Aid Certificate

· Police Check

Why Join DeeperCare?

Make a meaningful difference in the lives of individuals with disabilities.

Be part of a supportive and inclusive team.

Opportunities for career growth and development.

How to Apply:

If you are passionate about helping others and have the skills and experience, we would love to hear from you

Please send your resume and cover letter to or Apply using this platform.

Job Type: Part-time

Pay: $34.58 – $35.67 per hour

Expected hours: 15 – 22.50 per week

Benefits:

  • Company car
  • Salary packaging

Application Question(s):

  • Do you have a valid NSW drivers licence?

Experience:

  • Microsoft Office: 1 year (Required)
  • Administration: 2 years (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

  • Administration/customer Service Officer

    50 minutes ago

    Campbelltown, Australia South West Care Services Pty Ltd Full time

    Assist Rostering Officer with daily rostering of services - Managing and downloading of electronic requests - Assist Recruitment Officer with ongoing recruitment of Care workers - Following up on all documentation for care workers and phone screening. - Setting up electronic and hard copy master files for Care workers and onboarding - Setting up Care workers...

  • Customer Service Officer

    2 days ago

    Campbelltown, Australia Maxima Full time

    Great work-life balance - Attractive hourly rate - Positive team culture Located in the North Eastern suburbs, our client, The ARC, is looking for experienced Customer Service Officers to join their team. This high profile facility provides state of the art aquatic, fitness, sports, café, function and crèche facilities **The Role** Operating on a casual...

  • Customer Services Officer

    1 week ago

    Campbelltown, Australia Johnathan Thurston Academy Full time

    **Johnathan Thurston Academy** Taking employment back to basics. We simply introduce jobseeker to jobs! It's that simple. The Johnathan Thurston Academy, with Lendlease as our major employment partner, has a unique collaborative employment zone. The goal and focus is to connect job seekers to all of our employment partners throughout the nation. We aim to...

  • Customer Administration Officer

    2 weeks ago

    Grafton NSW, Australia Transport for NSW Full time $60,000 - $90,000 per year

    Customer Administration OfficerOrganisation/Entity: Transport For NSWJob category: ProjectsJob location:Grafton, NSW, AU, 2460Job reference number: 102100Employment type: Fixed Term Full-TimeSalary range: $ $89678.0You're agile, keen and open to meaningful work and opportunities that come your way.You'll have the opportunity to use your expertise in...

  • Customer Service Officer

    49 minutes ago

    Campbelltown, Australia Campbelltown City Council NSW Full time

    Reference Number: S100-25-3109 Closing Date: 21/09/2025 Employment Type: Permanent Part Time **Part-time Customer Service Officer** - Permanent Part Time Position 20 hours per week - $2,793.72 - $3,024.04 per fortnight (pro-rata) + 12% superannuation + weekend & public holiday penalties (when applicable) - Access to fitness membership programs Our...

  • Customer Support Officer

    9 minutes ago

    Campbelltown, Australia Ability Options Full time

    Join a passionate team within a rewarding field in Campbelltown - Work laptop + phone + training provided - Comprehensive employee benefits, including $15,900 in NFP Salary Packaging **Who are we?** Ability Options is a stand out Employment Service provider with a proven track record of delivering high star rating performance. From 33 offices across NSW,...

  • Customer Service Officer

    5 days ago

    Campbelltown, Australia Campbelltown City Council NSW Full time $40,000 - $60,000 per year

    Reference Number: S Closing Date: 21/09/2025Employment Type: Permanent Part TimePart-time Customer Service OfficerPermanent Part Time Position 20 hours per week$2, $3,024.04 per fortnight (pro-rata) + 12% superannuation + weekend & public holiday penalties (when applicable)Access to fitness membership programsOur customer service officers are passionate...

  • Office Administrator

    2 weeks ago

    Campbelltown, Australia Wellways Full time

    Full Time Fixed term opportunity available till 30 June 2026, based at Campbelltown, NSW - $32.21 - $34.23 per hour (SCHADS Level 2.1B - 2.3B depending on qualification/experience) + salary packaging benefits + Leave loading - Access to ongoing support and training/development opportunities - Wellways is committed to reconciliation, lived experience and...

  • Office Administrator

    4 days ago

    Campbelltown, Australia Road and Rail Excavations Pty Ltd Full time

    Road and Rail Excavations Pty Ltd bring together a vast wealth of knowledge and experience in utility and infrastructure construction. Our expertise is in installing utility infrastructure throughout NSW. Our commitment is to provide a safe, efficitent, complete package of works to the client. The Road and Rail team are looking to hire a part time Office...

  • Administration Officer

    2 weeks ago

    Moree NSW, Australia Aboriginal Legal Service Full time $77,795 - $88,715 per year

    Must identify as Aboriginal/Torres Strait Islander$77,795 - $87,315 + salary packaging = more money in your pocketBe part of a team making real change for Aboriginal familiesJob: | Full-Time & Part-Time Available | Fixed-Term (June 2026) | Moree or Dubbo, NSW Interested candidates are encouraged to apply ASAP. The role will close when an offer is accepted...