Customer Experience Assistant

21 hours ago

Perth, Australia Lion Rocker Physio and Pilates Full time

We are a boutique physiotherapy practice looking for a customer service assistant who knows how to wow our clients. As the first point of contact for our practice, we are looking for a team member who will be able to provide great service from the very first interaction.

**Key duties will include**:

- Greeting and checking in clients
- Handling enquiries from potential clients
- Answering a high volume of calls
- Scheduling appointments
- Communicating with clinical staff and other relevant parties
- General admin tasks
- Ensuring the practice is clean and tidy at all times

**Skills & Experience**:

- Good communication skills
- High quality interpersonal skills
- Understanding of computer based practice management systems (Cliniko experience highly regarded) and Microsoft programs (particularly Excel and Outlook)
- Demonstrated commitment to high standards
- Demonstrated empathy for the needs of patients
- Excellent time management skills
- The ability to adapt to changing environments
- A strong customer service focus with ability to handle difficult patients
- The ability to work independently and complete tasks in a timely manner

Experience with managing patients and liaising with referrers and suppliers in private sector will be highly regarded.

This role will be based in Rivervale and shifts will be available Mon-Fri from 10am-6pm with a 1 hour lunch break (split shifts available if preferred) and Saturday mornings.

**Job Types**: Part-time, Casual

**Salary**: From $23.00 per hour

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Morning shift

Work Location: One location

  • Assistant Marketing

    3 days ago

    Perth, Australia JLL Full time

    JLL supports the Whole You, personally and professionally. Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life...

  • Customer Experience Manager

    6 days ago

    Perth, Australia ABN Group Full time

    493858 - Perth - Customer Service - Management - Full-time (Permanent) **Our Company** For almost 45 years, ABN Group has been a pioneer in the building, property, and finance industries, making the dream of home ownership a reality for thousands in Western Australia and Victoria. We've crafted over 90,000 homes, ranging from first homes to luxury...

  • Customer Experience Specialist

    3 days ago

    Perth, Western Australia beBeeCareer Full time $40,000 - $55,000

    Key ResponsibilitiesThis role involves assisting customers, maintaining store operations, and promoting our products and services. You will be working collaboratively as part of a team to achieve our goals.Customer Service: Assist customers in finding the products they need, handle customer complaints, and resolve issues promptly.Store Operations: Maintain...

  • Customer Experience Specialist

    3 days ago

    Perth, Western Australia beBeeFashion Full time

    About This Role">Are you a fashion enthusiast who loves helping customers find the latest styles? If yes, this sales assistant role is for you Bring your energy and enthusiasm to create exceptional customer experiences. You'll also assist in stock organization, visual merchandising, and keeping the store looking great.">What We Offer :50% staff discount on...

  • Customer Experience Manager

    1 week ago

    Perth, Australia ABN Group Full time

    494240 - Perth - Customer Service - Management - Full-time (Fixed Term) **Our Company** For almost 45 years, ABN Group has been a pioneer in the building, property, and finance industries, making the dream of home ownership a reality for thousands in Western Australia and Victoria. We've crafted over 90,000 homes, ranging from first homes to luxury...

  • Customer Experience Coordinator

    1 week ago

    Perth, Australia ABN Group Full time

    **Customer Experience Coordinator**: - 493318 - Perth - Administration/Support Service - Customer Service/Call Centre - Full-time (Permanent) - Add to favourites Favourite View favourites **Our Company** Celebration Homes is a WA based homebuilder focussed on building large, affordable family homes for hardworking West Aussies. Over the past 20+ years,...

  • Customer Experience Coordinator

    1 day ago

    Perth, Australia ABN Group Full time

    494413 - Perth - Administration/Support Service - Customer Service - Full-time (Fixed Term) **Our Company** Home Assist is the dedicated service and maintenance division of ABN Group, Australia’s leader in construction, property and finance, combining 40 years of home building expertise and the strength of our Group into a specialist division wholly...

  • Customer Experience Expert

    4 days ago

    Perth, Western Australia beBeeExperience Full time $105,167 - $114,938

    Role Summary:We are seeking an experienced customer experience professional to join our team as a Customer Experience Expert. In this role, you will serve as the primary point of contact for clients and be responsible for providing exceptional service and support.Job DescriptionThe Customer Experience Expert will be instrumental in delivering high-quality...

  • Customer Experience Leader

    4 days ago

    Perth, Western Australia beBeeLeadership Full time

    Assistant Store Manager Job DescriptionThe role involves leading a passionate team at our Hay Street retail store, working closely with the Store Manager to manage day-to-day operations.Responsibilities include visual merchandising, managing deliveries and stock, coaching the team to deliver exceptional customer experiences, and supporting budgeted sales...

  • Customer Experience Assistant

    5 days ago

    Perth, Australia Lion Rocker Physio and Pilates Full time

    The purpose of this position is to support the delivery of effective physiotherapy treatment to patients as well as providing a positive experience for the patients in their dealings with the practice. The role encompasses a range of office and administration responsibilities that are aimed at ensuring services can be delivered efficiently and effectively as...