Customer Experience Coordinator

2 days ago

Perth, Australia ABN Group Full time

**Customer Experience Coordinator**:

- 493318
- Perth
- Administration/Support Service
- Customer Service/Call Centre
- Full-time (Permanent)
- Add to favourites Favourite View favourites

**Our Company**

Celebration Homes is a WA based homebuilder focussed on building large, affordable family homes for hardworking West Aussies. Over the past 20+ years, Celebration Homes has built more than 11,000 homes and become an award-winning builder leading the market in customer experience and care for homeowners.

Everything we do is focussed on our brand tagline ‘A little more you’. We celebrate individuality, whether it’s offering a personalised experience to homeowners or encouraging our people to come to work and be themselves. We’re here to build homes and a workplace where people can feel comfortable and grow into the best version of themselves.

**The Role**

Reporting to the Customer Service Team Manager, you will be responsible for delivering an outstanding experience to our clients whilst managing all enquiries during the construction phase of our customer’s journey. In addition to this you will also be responsible for:

- Proactive engagement, providing our customers with fortnightly progress updates
- Update business systems with client information
- Provide assistance and support to the Customer Service team, as required

**You**

You're an authentic, committed and driven individual with a positive attitude and a passion for speed, accuracy and efficiency. Excellent communication and organisational skills will see you succeed in this role, together with:

- A passion for delivering customer service excellence and putting the customer experience first
- Exceptional time management and attention to detail, with the ability to work within a fast-paced, high volume environment
- A fun and positive attitude, with the curiosity to learn and the willingness to be better
- Desire to undertake a career in the residential building industry, assisting us to deliver the dream of homeownership
- Minimum 1-2 years’ experience working in similar roles within the WA residential building industry (favourable)

**Why ABN?**

At ABN we are always on the lookout for great people. People with initiative, ambition, proven skills and a passion for what they do.

Some of our employee benefits include:

- In-house discounts
- Flexible working arrangements
- Opportunities to grow your career
- Paid parental leave for primary and non-primary carers
- Dedicated wellness programs
- Discounted private health insurance

**What's Next?

  • Customer Experience Coordinator

    1 week ago

    Perth, Australia ABN Group Full time

    493728 - Perth - Customer Service/Call Centre - Full-time (Permanent) **About Us** For almost 45 years, ABN Group has been a pioneer in the building, property, and finance industries, making the dream of home ownership a reality for thousands in Western Australia and Victoria. Our market-leading companies include Dale Alcock Homes, Homebuyers Centre, Webb...

  • Customer Experience Coordinator

    2 days ago

    Perth, Australia ABN Group Full time

    **Customer Experience Coordinator**: - 493125 - Perth - Building/Construction - Customer Service/Call Centre - Full-time (Permanent) - Add to favourites Favourite View favourites **Why You Will Be Excited About This Role**: Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced and dynamic environment? As a...

  • Customer Experience Coordinator

    1 week ago

    Perth, Australia ABN Group Full time

    493107 Perth Customer Service/Call Centre Full-time (Fixed Term) Full-time (Permanent) Add to favourites Favourite View favourites Our Company Home Assist is the dedicated service and maintenance division of ABN Group, Australia’s leader in construction, property and finance, combining 40 years of home building expertise and the strength of our...

  • Customer Experience Associate

    2 weeks ago

    Perth, Western Australia Cushman & Wakefield Full time $45,000 - $65,000 per year

    Job TitleCustomer Experience AssociateJob Description SummaryThis role delivers front-of-house, concierge, and workplace support services to ensure a seamless customer and employee experience. Key responsibilities include welcoming visitors, managing reception and access, coordinating meeting rooms and events, handling mail and deliveries, and supporting...

  • Customer Coordinator

    1 week ago

    Perth, Australia WesTrac Full time

    Posted Date: 6 Jan 2025 - Location: Perth Precinct, WA, AU **WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result...

  • Customer Experience Manager

    6 days ago

    Perth, Australia JLL Full time

    JLL supports the Whole You, personally and professionally. Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life...

  • Customer Experience

    2 weeks ago

    Perth, Western Australia Kinetic Education Full time $60,000 - $80,000 per year

    Are you ready to take your career to new heights from the comfort of your own home? Look no further At Kinetic Education, we are pioneers in online learning with over 30 years of experience, and we are on the hunt for passionate customer service professionals to join our Tutor / Customer Experience team.Why Kinetic Education?Make a Difference: Use your...

  • Customer Coordinator

    1 week ago

    Perth, Australia WesTrac Full time

    Posted Date: 7 Oct 2024- Location: Perth Precinct, WA, AU**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. Our Heavy Mining Shovels (HMS) & Drill Rigs business unit is currently growing with new...

  • Customer Coordinator

    10 hours ago

    Perth, Australia WesTrac Full time

    **Posted Date**:7 May 2025 **Location**:Perth Precinct, WA, AU - Reporting to the Customer Service Delivery Supervisor the Customer Coordinator role will act as a support function for the supervisors in the business unit. Providing quotations with improved response times and accuracy, communicating lead time on backorder parts to ensure customer...

  • People Experience Coordinator

    6 days ago

    Perth, Australia CV Check Full time

    **About Us** At CVCheck, we continue to develop the most technologically advanced information-screening platform available to help individuals and businesses source and share verified information relevant to employment, licensing and more. Our technology helps your organisation to know your people. **About The Role** We’re looking for a passionate and...