Export Documentation Post-shipment Team Leader

2 weeks ago

Sunshine Coast, Australia Kilcoy Global Foods Full time

**ABOUT US**

As a rapidly growing world-class organisation with a global footprint spanning every step of the food journey - join us to create food the world loves to eat

Our people are innovative, with a diversity of expertise, working together with our customers to create value at every opportunity.

We are constantly looking for problem solvers who combine creativity with passion in our quest in to deliver fresh, natural, and convenient food solutions across the globe.

**Your future in food starts here | Export Documentation Post-Shipment Team Leader**

**THE OPPORTUNITY**

This role will see you coach the Export Documentation team to ensure all documentation is compliant in line with country and Customer requirement and flagging issues of non-compliance. You will also be giving instructions, providing direction, and guiding the team to meet the set targets, while ensuring the team have continuous training plans in place.

**YOUR RESPONSIBILITIES**

**Working within the existing Export Documentation Team, you will have experience**:

- Giving instructions, providing direction, and guiding a team to meet the set targets.
- Allocate orders each day on the load plan for following day.
- Responsible for providing clear SOP’s.
- Responsible for providing clear WI for sea and airfreight.
- Working with Documentation Manager set KPI’s for team.
- Providing a monthly amendment report (RFP, Bills, COO) for Export Documentation Manager.
- BSM - future state, provide improvements in controls and efficiency.
- Ensuring team have continuous training plans, train team members and succession planning.
- Working through daily BSM reports and following the late documents up with team members.
- Populating updated documentation cost for each market.
- Collaboration with Sales and Customer Service team.
- Completing Documentation.

**TO BE SUCCESSFUL**

**You will have**:

- Export Documentation experience.
- Ability to multitask.
- Be able to complete tasks within set time frames.
- Have exceptional Microsoft Excel skills
- Previous experience in a high-volume customer service support role

**ON OFFER**

This is a long-term career opportunity, working for an growing business with a Global Head Offices based on the Sunshine Coast in Queensland. We have recorded business growth of 20% year on year with sales in excess of $1.8 billion. We are committed to building a work environment that fosters an agile plus flexible workplace and where employee wellbeing is paramount.

**HOW TO APPLY

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