Inbound Sales Consultant

1 week ago

Sydney, Australia Hatch Full time

** This role is at Splend (not for Hatch)**

Hatch is supporting Splend to find a great Inbound Sales Consultant to join their Sales and Customer Success team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Splend.

**About the role at Splend**

Working with both the sales and operations teams, the Inbound Sales Consultant will be responsible for handling both inbound phone enquiries as well as any written and digital communication customer enquiries. The primary function of the role will be to control the customer journey and provide a smoother and more efficient process through booking both call back requests and creating direct customer appointments within our multiple member centres and sales team members located across Australia.

**Seniority**

**Entry Level** - A role for someone with underlying potential, good motivation and ability to learn. Typically no direct experience is required.

**Responsibilities**
- Sales Team Enablement - Identify opportunities to enhance processes and resources that enable team performance and time spent with prospects or customers
- Outbound Prospecting - Generate new sales opportunities and move them through the funnel by drafting outreach messages and sequences, and identifying the needs of customers
- Sales Pipeline Management - Efficiently navigate the CRM and other operational tools to create, update, retrieve, and understand information about accounts and opportunities

**Strengths**
- Problem solving - Identifies problems and develops logical solutions that address the problems
- Critical thinking - Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight
- Results orientation - Focuses on outcomes and the steps it takes to achieve them

Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like Splend.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

**Salary**: $50,000.00 - $120,000.00 per year

Work Location: One location

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