National Key Accounts

1 week ago

Melbourne, Australia Tecside Group Full time

Our client, who is a leading waste management company, is currently looking for a** National Key Accounts - Customer Service Officer **to join their team. This is a permanent full-time position based in Keysborough. You will be required to work Monday-Friday, 9am-5pm.

**This is an excellent opportunity to join an International company who offers career progression opportunities and extensive training**

**Your duties will include**:
***
- Be the initial point of contact for the state based major account customers, as well as local support for our National Key Account customers
- Liaise with operations regarding bin deliveries and special customer requests
- Liaise with Territory Managers re customer queries
- Liaise with Central Data Team with request to set up customer master data
- Organising sub-contracting for customers
- Handling specialist accounts with requests, quotations, organising subcontracting
- Investigating and processing of credits and debits requests in a timely manner
- Assisting with new staff training within the Customer Service, Sales and Operations teams
- Attend meetings with stake holders
- Attend customer site visits as required

**To be successful, you will have**:

- Previous Key Account /Customer Service experience
- Ability to work in a high pressure environment with tight deadlines
- Be able to work autonomously without direct supervision
- Excellent written and verbal communication skills
- Be reliable and hard working
- Great attention to detail
- Confident using Microsoft Office with good typing skills

**How to Apply**:
**_Who are we and what do we do?_**
- Tecside are the partner of choice for Contract Staffing and Recruitment Services within the Oil, Gas & Energy, Mining & Resources, Rail & Infrastructure, Power & Renewables, Maritime & Defence, Industrial & Construction and Manufacturing industries. Our Client Portfolio is diverse, and we hold strong partnerships with many organisations of varying sizes globally. _At our core we are driven by the four DNA pillars of safety, communication, accountability, and transparency_

**Job Information**:

- Salary Periods: annum- Job Reference: 191807- Salary:
- Salary From: AU$60000- Salary To: AU$61000- Job Industries: Call Centre and Customer Service- Job Locations: Keysborough, Melbourne, Australia- Job Types: Permanent- Job Skills: Customer Service, National Key Accounts- Job Areas: Keysborough

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