National Key Account Manager

5 days ago

Melbourne, Victoria, Australia Pfd Food Services Full time

**Based at National Office in Knoxfield**:

- **Full time permanent role**:

- **Managing a portfolio of national key accounts**

PFD Food Services is a 100% Australian owned food service network, with 70 strategically located distribution centres around Australia. We deliver an extensive range of fresh meat and seafood together frozen products, drygoods, paper products and cleaning solutions to the food service industry.

Since 1943, we have been distributor of choice for cafés, restaurants, pubs, clubs, schools and any foodservice business that demands a wide range of products delivered with outstanding customer service. We've always believed in ourselves and our people, we know it takes every task, from every person in our business to help make our customers business a success. In 2021 PFD formed a partnership with another proud Australian company, Woolworths Group.

**The Role**

The purpose of this role is to manage a specific group of key customers ensuring the highest level of service is provided while building solid relationships with the main stake holders. Also ensuring budgeted sales and margins are achieved.

**Key Responsibilities**
- Maintain exceptional service levels for existing customers - ensuring close liaison on a daily and weekly basis
- Secure new business with customers while maintaining sales and business requirements with existing accounts
- Ensure customer delivery and customer service expectations are fulfilled
- Identify potential areas for growth within existing accounts
- Advise customers of the total PFD product range and supply price trends
- Advise manager and sales team of critical considerations or developments affecting customers and key accounts

**Key Competencies, Skills and Qualifications**
- Proficiency in learning a product range quickly
- Good understanding of the food service or FMCG industry
- Previous account management experience
- Superior selling and negotiating ability
- Strong relationship building and interpersonal skills with the ability to work in a team environment
- Good organisational and time management skills
- Solid computer literacy
- Tertiary qualifications desirable
- Self-motivated and ambitious

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking). As part of this position, we are also offering participation in an incentive program, company vehicle and phone.

As part of our recruitment process, do you agree to undertake employment checks? These checks may include a medical assessment (including a drug/alcohol test and a Flu Vaccination), National Police History Check, Working With Children/Vulnerable Groups Check, Licence Validation/Demerit Point Check.
- Please note: We do not accept unsolicited CV's from Recruitment agencies / third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CV's sent directly to Line Managers._

**PFD Food Services is an Equal Employment Opportunity employer**
- Health insurance

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