Capability Design Partner

4 days ago

Sydney, Australia Hatch Full time

** This role is at Bank of Queensland (not for Hatch)**

Hatch is supporting Bank of Queensland to find a great Capability Design Partner - Transformation Project to join their Product Management and Design team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Bank of Queensland.

**About the role at Bank of Queensland**

BOQ Group is transforming it's customer experience through the introduction of a new Digital Banking Platform. For our lenders, leaders and customer service teams across BOQ, ME Bank and Virgin Money, there is a significant change agenda as they learn new skills, systems and approaches to support existing and new customers to reimagine their banking experience. The Capability Partner - Transformation Projects is responsible for scoping, designing, building and delivering learning curriculums, courses and on the job support tools that enable bankers to confidently and competently adopt the change and deliver exceptional customer experiences.

**Seniority**

**Mid Level** - A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.

**Responsibilities**
- Program and Project Risk Management - Identify, assess, and manage risks that may impact the program or project's success
- Program Management and Execution - Create and execute a program including scope, budget, objectives, resourcing, and managing rituals such as standups or retros
- Program Strategy Development - Develop a program strategy that aligns with organizational goals

**Strengths**
- Problem solving - Identifies problems and develops logical solutions that address the problems
- Collaboration - Works with others by being open, clear in communication and listening to achieve goals
- Prioritization - Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions

Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like Bank of Queensland.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

**Salary**: $80,000.00 - $120,000.00 per year

Work Location: One location

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