Account Manager

2 weeks ago

Karawatha, Australia Team Global Express Full time

**What you’ll do as an Inside Sales Representative**:
As a trusted **Inside Sales Representative**, you will be responsible for providing superior customer experiences, nurturing a portfolio of up to 250 of TGE’s small to medium sized business customers, helping to identify cross-selling and upselling opportunities, as well as customer retention. You’ll achieve your ‘share of wallet’ optimsation targets by consistently engaging and consulting with your customers via regular communications.

**Typical duties & responsibilities will also include (but not limited to)**:

- Using strategic market research and insights to identify and connect with new customers
- Further developing and maintaining meaningful connections with customers, ensuring satisfaction and long-term partnerships
- Handling trading terms, credit requests, and customer remediation with professionalism and efficiency

**What are we ideally looking for in an Inside Sales Representative? We will consider two types of applicants**:

- 1-2 years experience within a sales or an account management position, ideally within a service solution
- **Or**maybe you have gained significant experience within the logistics/transportation sectors, and you feel confident you have transferrable skills to move into more of an account management/sales role
- Solution selling/negotiation/presentations experience
- You have a great mix of ‘hunter’ and ‘farmer’ skillsets
- Key personality traits & characteristics would include positivity, tenacity, resilience, continuous improvement mindset, and results focused
- You take pride in your work, you’re driven/energetic, and dedicated
- PowerPoint & Excel skills (intermediate level required)

**Extra points for the following (not essential though)**:

- Experience within the logistics, transportation, supply chain, and/or heavy industries
- Salesforce experience
- Power BI expertise

This role is based from our offices at Karawatha ( **ample parking available**).

**About Team Global Express**

**Why TGE**

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

**What we offer**
- Competitive salary above industry standards
- Upskilling, training, mentoring and more to support your career development journey
- Fun and practical employee perks and discounts
- Flexible work, including work from home
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond.

**An inclusive workplace, works for everyone**

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

**Our recruitment process**

**Other things to note**
- When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
- TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.

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