Student Services Coordinator

**Permanent, full-time position with free onsite parking**:

- **A fantastic opportunity to serve as the first point of contact for students during their studies**:

- **Be an integral part of Excelsia College's life-transforming global Christian learning community**

**About Us**

Excelsia College was founded in 1983 as Australia's first Christian arts college and, together with Indiana Wesleyan University, we are part of a global Christian learning community with big plans to take Christian higher education to the next level in Australia and the Asia-Pacific region for undergraduate and postgraduate students. Excelsia College has attained Self-accrediting Authority and is on a trajectory to achieve Australian University College status.

**Excelsia Benefits**
- Maximise your "take home" income through our Salary Packaging scheme.
- Enjoy flexible and family friendly policies, providing generous leave and working conditions.
- Experience working in a culturally rich environment, with opportunities to engage in spiritual devotions.
- Upskill with our substantial College tuition discount to eligible staff and their immediate families.
- Our employees have access to Wagstream, a financial wellbeing app that offers instant access to

earned wages, the ability to save before you're paid, financial education and much more.

**About the Role**

The role of Student Services Coordinator manages high quality student administration to ensure consistent, effective, and efficient customer focused delivery. Primary responsibilities include:

- Works with the Assistant Registrar and Student Administration Manager in all aspects of student administration including processing enrolment for domestic and international students;
- Provides assistance to relevant students and staff in the understanding of course progression, moderation of grades and finalising and distributing student results, reporting and analysis of data accuracy and integrity;
- Serves as first point of contact for students to provide administrative advice and support to them during their studies with relation to student and academic administration;
- Generates and distributes information to students and staff relevant to their studies or administrative needs;
- Assist with planning and executing events, such as orientation and graduation.

**Selection Criteria**

Essential:

- Committed Christian involved in a local congregation.
- Ability to provide advice and decisions relating to organisational policies and procedures.
- Organisational skills with the ability to multi-task prioritise and meet deadlines.
- Acute attention to detail and high level of accuracy and analytical skills.
- Demonstrated excellent interpersonal skills, ability to work appropriately with students, faculty, and administrators, independently as well as in a busy team environment.
- Must uphold ethical integrity while performing duties of a sensitive nature including calculating student grades, handling petty cash, and maintaining confidentiality of personal details.
- Technological literacy and a good knowledge of Microsoft Word, Excel and PowerPoint, and Outlook.
- Excellent oral and written communication skills, and confidence in presentations.

Desirable:

- Possession of a degree or equivalent qualifications in educational business administration/customer service.
- Subsequent experience (1 - 3 years) working in academic administration and/or student services.
- Working experience in a higher education setting (or equivalent)
- Experience with Higher Education Standards and data reporting
- Knowledge of an IT learning platform (such as Moodle) and database (such as Paradigm)

This full-time position is based in Macquarie Park.

**How to Apply**

Excelsia College is a smoke free campus.

**Job Types**: Full-time, Permanent

Pay: $65,000.00 - $70,000.00 per year

**Benefits**:

- Employee discount
- Salary packaging
- Work from home

Ability to commute/relocate:

- Macquarie Park, NSW: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: In person