Student Services Coordinator

**Permanent, full-time position with free onsite parking**: - **A fantastic opportunity to serve as the first point of contact for students during their studies**: - **Be an integral part of Excelsia College's life-transforming global Christian learning community** **About Us** Excelsia College was founded in 1983 as Australia's first Christian arts college and, together with Indiana Wesleyan University, we are part of a global Christian learning community with big plans to take Christian higher education to the next level in Australia and the Asia-Pacific region for undergraduate and postgraduate students. Excelsia College has attained Self-accrediting Authority and is on a trajectory to achieve Australian University College status. **Excelsia Benefits** - Maximise your "take home" income through our Salary Packaging scheme. - Enjoy flexible and family friendly policies, providing generous leave and working conditions. - Experience working in a culturally rich environment, with opportunities to engage in spiritual devotions. - Upskill with our substantial College tuition discount to eligible staff and their immediate families. - Our employees have access to Wagstream, a financial wellbeing app that offers instant access to earned wages, the ability to save before you're paid, financial education and much more. **About the Role** The role of Student Services Coordinator manages high quality student administration to ensure consistent, effective, and efficient customer focused delivery. Primary responsibilities include: - Works with the Assistant Registrar and Student Administration Manager in all aspects of student administration including processing enrolment for domestic and international students; - Provides assistance to relevant students and staff in the understanding of course progression, moderation of grades and finalising and distributing student results, reporting and analysis of data accuracy and integrity; - Serves as first point of contact for students to provide administrative advice and support to them during their studies with relation to student and academic administration; - Generates and distributes information to students and staff relevant to their studies or administrative needs; - Assist with planning and executing events, such as orientation and graduation. **Selection Criteria** Essential: - Committed Christian involved in a local congregation. - Ability to provide advice and decisions relating to organisational policies and procedures. - Organisational skills with the ability to multi-task prioritise and meet deadlines. - Acute attention to detail and high level of accuracy and analytical skills. - Demonstrated excellent interpersonal skills, ability to work appropriately with students, faculty, and administrators, independently as well as in a busy team environment. - Must uphold ethical integrity while performing duties of a sensitive nature including calculating student grades, handling petty cash, and maintaining confidentiality of personal details. - Technological literacy and a good knowledge of Microsoft Word, Excel and PowerPoint, and Outlook. - Excellent oral and written communication skills, and confidence in presentations. Desirable: - Possession of a degree or equivalent qualifications in educational business administration/customer service. - Subsequent experience (1 - 3 years) working in academic administration and/or student services. - Working experience in a higher education setting (or equivalent) - Experience with Higher Education Standards and data reporting - Knowledge of an IT learning platform (such as Moodle) and database (such as Paradigm) This full-time position is based in Macquarie Park. **How to Apply** Excelsia College is a smoke free campus. **Job Types**: Full-time, Permanent Pay: $65,000.00 - $70,000.00 per year **Benefits**: - Employee discount - Salary packaging - Work from home Ability to commute/relocate: - Macquarie Park, NSW: Reliably commute or planning to relocate before starting work (required) Work Authorisation: - Australia (required) Work Location: In person