Customer Service Officer

2 weeks ago

Macquarie Park New South Wales, Australia dwell Student Living Full time

About EPIISOD

EPIISOD represents the next chapter of student living in Sydney—purposefully designed for the modern, ambitious student. Blending contemporary design, lifestyle amenities, and academic focus, EPIISOD delivers an elevated student living experience where residents can live, study, and thrive.

Launching in Semester 1, 2026, EPIISOD Macquarie Park is the first of Centurion Corporation's premium student accommodation projects in Australia. Developed in collaboration with leading architectural and interior design firms, EPIISOD sets a new benchmark for innovative and prestigious student living.

Centurion Corporation Limited ("Centurion" or the "Group") is one of Singapore's largest owner-operators of quality accommodation assets with a growing presence across Singapore, Malaysia, Australia, and the United Kingdom.

Learn more at:


The Opportunity

EPIISOD Macquarie Park is seeking enthusiastic and reliable Casual Staff to join our pre-opening team. This is an exciting opportunity to be part of the foundational phase of a brand-new student accommodation property and play a meaningful role in shaping the resident experience from day one.

As part of the pre-opening team, you will support operational setup, customer service activities, administrative tasks, room inspections, onboarding processes, and general property preparation. These roles are ideal for individuals who enjoy dynamic work environments, take initiative, and thrive in hospitality or customer-focused settings.


Key Responsibilities

As a member of the pre-opening casual team, you may be involved in:

  • Supporting front-of-house operations, including handling enquiries and welcoming visitors
  • Assisting with pre-opening administrative tasks and data entry
  • Preparing rooms for resident move-ins—including inspections, inventory checks, and set-up tasks
  • Assisting with events, marketing activities, and community engagement
  • Supporting leasing activities, campus outreach, and on-site tours
  • Helping set up property facilities and common areas
  • Providing general operational support to the Accommodation Manager and opening team
  • Upholding EPIISOD brand standards to ensure a welcoming and professional environment

Essential Criteria

  • Prior customer service, hospitality, property, or administrative experience
  • Strong communication and people skills
  • Ability to work independently and in a team environment
  • High attention to detail and reliability
  • Comfortable in fast-paced, changing environments
  • Proficient with basic computer applications (e.g., Microsoft Office)
  • Positive, proactive, and solutions-focused mindset
  • Availability to work across weekdays and weekends during pre-opening and peak periods

Highly Desirable

  • Experience in student accommodation, hotel operations, or property management
  • Understanding of front-desk operations or tenancy processes
  • Experience with property management systems (e.g., StarRez)
  • Interest in student communities or university environments
  • Basic knowledge of WHS and compliance requirements
  • Able to start immediately/short notice

What We Offer

  • Competitive casual hourly rates
  • Opportunity to be part of an exciting pre-opening project
  • Experience with a premium brand redefining student living in Australia
  • A supportive team environment during one of the most exciting phases of the project
  • Potential for ongoing or future opportunities as the property transitions into full operations

How to Apply

Please submit your CV and brief cover letter addressed to the Accommodation Manager – EPIISOD Macquarie Park. Applications will be reviewed on a rolling basis.

  • Customer service

    4 days ago

    Macquarie Park, New South Wales, Australia ENAGIC AUSTRALIA Full time

    About youWe are looking for a proactive and reliable individual.You will also have:A 'team focused' approachExcellent communication skills and positive attitudeCustomer service experience is preferredWillingness to learnHigh level of attention to detailTHE ROLE: This customer service position is an all-rounder role and is a casual position with working...

  • Customer Service Representative

    1 week ago

    Macquarie Park, New South Wales, Australia Kia Australia Pty Ltd Full time

    With the rise of the Kia brand in Australia and the growing range of competitive and award-winning products, there has never been a more exciting time to join Kia Australia.Reporting to the National Customer Relations Manager, communication is key as you will need to effectively manage customer cases while working with internal departments and provide...

  • Customer Service Operators

    2 weeks ago

    Macquarie Park, New South Wales, Australia Douglass Hanly Moir Pathology Full time

    Douglass Hanly Moir Pathology is an established and well-respected pathology practice offering comprehensive, high-quality pathology services across New South Wales and northwest Victoria. Our culture of Medical Leadership drives excellence in patient care and service provision for our referring doctors.About the roleWe seek an enthusiastic Customer Services...

  • Customer Service Officer

    1 week ago

    Rockdale, New South Wales, Australia Stabila Australia Pty Ltd Full time

    About UsStabila Australia Pty Ltd is a wholly owned subsidiary of Stabila Germany, the world's leading brand of measuring equipment for the building and construction industry. Our products, including spirit levels, lasers and tapes, are trusted globally and distributed across wholesale and retail channels throughout Australia.We are seeking a proactive and...

  • Customer Service Representative

    2 weeks ago

    Macquarie Park, New South Wales, Australia CIRCANA (AU) PTY LTD Full time

    Let's be unstoppable togetherAt Circana, we are fuelled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the...

  • Customer Service Officer

    1 week ago

    Waterloo, New South Wales, Australia Wall Street Full time

    About UsSignorino is Australia's premier supplier of high-quality natural stone, terrazzo, and porcelain surfaces. We pride ourselves on offering the most luxurious tiles and stone in the market, earning a reputation for excellence. We are an Australian-owned and operated company with a proud history and a strong, friendly, and hardworking culture. We value...

  • Client Services Officer

    4 days ago

    Macquarie Park, New South Wales, Australia Relationships Australia NSW Full time

    About Relationships Australia Relationships Australia NSW (RANSW) supports people through all forms of relationship distress, delivering timely, compassionate and expert care that strengthens wellbeing and connection across NSW.What you'll do As our Client Service Officer, you will be the face of Relationships Australia as the first point of contact for...

  • Customer Service Officer

    1 week ago

    Scone, New South Wales, Australia NSW Department of Primary Industries and Regional Development Full time

    22.8 hrs per weekOngoing part timeLocation: SconeAdministration & Clerical Grade 2| Salary from $66,943.00 plus super and leave loadingHunter Local Land Services (LLS) is seeking a motivated Customer Service Officer to be a friendly face and reliable support for our teams and customers.In this frontline role, you'll be the first point of contact for...

  • Customer Service Representative

    6 days ago

    Macquarie Park, New South Wales, Australia Edward Mann Full time

    Edward Mann is partnering exclusively with a fast-growing business in the footwear and apparel space based in Macquarie Park. Our client creates health, comfort and convenience-based footwear and clothing for all, with a special focus on those with disabilities. They are a digital-first fashion brand offering an innovative product range dedicated to...

  • Customer Service – Commencing January 2026

    2 weeks ago

    Macquarie Park, New South Wales, Australia Viega Pty Ltd Full time

    About ViegaViega is a world-leading manufacturer of plumbing and heating systems, recognised for quality, innovation, and sustainability. With over 120 years of history, we're shaping the future of the industry through cutting-edge technology and a strong focus on people. Our Australian team is growing, and we're looking for a dedicated Sales Coordinator to...