Facilities Helpdesk

4 days ago

Melbourne City Centre, Australia HAYS Full time

Work within an awesome team scheduling techs on commercial and government projects - no two days the same

**Your new company**
***
A global mechanical company based in the inner suburbs of Melbourne is now looking for a Service Centre Coordinator to join their team. This organisation prides itself on being an industry leader, is one of the most well-known building services providers in Australia and have a reputation for excellence within the industry. They offer an open door supportive style of management and full training to their systems and processes are on offer. This is a temporary to permanent role and will involve three months full time temporary and then the opportunity to become a permanent employee at the end of the three months.

**Your new role**
***

**What you'll need to succeed**
***
A high level of computer literacy and phone based customer service skills is essential to succeed in this role. Your customer service skills are exemplary and you promote a culture of customer service that goes above and beyond the call of duty on every call. You are very self-motivated and results driven. You have excellent attention to detail and pride yourself on providing an end to end solution.

Coupled with this, you will possess a high degree of integrity, maturity, and strong ability to actively listen and build strong relationships with your team members, management and clients as you will have mínimal time to make an impact on the business. Exceptional organisational and computer skills are also essential for this role. Also experience working in a busy environment and a scheduling background will be sought

**What you'll get in return**
***

**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2666721

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