Sales Manager

3 days ago

Canberra, Australia Hyatt Hotel Canberra Full time

Summary

About Hyatt Hotel Canberra - A Park Hyatt Hotel

Hyatt Hotel Canberra is Canberra's first hotel located in the heart of the capital. Our Heritage listed hotel interweaves the hidden mystique of the 1920s with modern Art Deco designs. With 252 rooms and suites, our hotel offers an escape within a heritage-inspired setting. The traditional furniture styles as well as garden and park views are all enhanced with sleek technology.

What you can expect
- Complimentary and discounted accommodation at Hyatt properties worldwide
- Access to complimentary shift meals and discounts for our Hotel gym facilities as well as all Food and Beverage outlets. Training and development opportunities with over 2000 online learning modules to support you career development.
- Above award wages.
- Access to our employee assistance program.
- Being part of a diverse and inclusive team, passionate about their work.

About the Role

The Sales Manager for MICE (Meetings, Incentives, Conferences, and Exhibitions) and Corporate is responsible for driving sales efforts and expanding the hotel’s market share within the corporate and events sector. This role involves strategic planning, client relationship management, business development, and collaboration with internal teams to deliver exceptional service and achieve revenue targets.

Some of the responsibilities include:

- To meet and greet applicable VIP guests upon arrival / departure across all market segments as required.
- Perform weekly sales, prospective, and account management calls from retention, development and acquisition.
- Coordinate twice a year Client Appreciation Events for the local Canberra Market.
- Utilize market analyst reports and daily arrivals report to target corporate clients within allocated market segments.
- Build and nurture strong relationships with corporate clients, event planners, and industry stakeholders.
- Act as the primary point of contact for MICE and corporate accounts, addressing their needs and ensuring high levels of satisfaction.
- Conduct regular client meetings and site visits to understand their requirements and offer tailored solutions.
- Identify and pursue new business opportunities to increase the hotel's presence in the MICE and corporate sectors.
- Coordinate with the reservations, front office, and catering departments to ensure a high level of service and guest satisfaction.

We need your curiosity. We need your innovative spirit. And we need your authentic self.

There is always a space for you here, and we take pride in empowering you to turn trips into journeys, encounters into experiences and jobs into careers. Hospitality is more than just a job - it's a career for people who care. People like you. People like us.

**Qualifications**:

- Proven track record in sales and business development, with a focus on MICE and corporate markets.
- Excellent interpersonal, communication, and negotiation skills.
- Strong organizational and time-management abilities.
- Knowledge of hospitality industry standards and trends.

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

Our values of Empathy, Experimentation, Wellbeing, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt

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