Client Collections and Relationship Officer

2 weeks ago

Melbourne, Australia FUJIFILM Full time

**OUR STORY
FUJIFILM have a proud history of providing innovative products and services that contribute to the advancement of culture, science, technology and industry, as well as improved health and environmental protection in society. We are dedicated to achieving a sustainable society and ensuring a better world for future generations. Employees are ambassadors for living and breathing our Shared Values.

**THE OPPORTUNITY
Joining Fujifilm as a Client Collections & Relationship Officer will involve:

- Act as the central focal point for the Customer in all account and administrative and credit matters.
- Perform Customer account maintenance activities such as reconciling unmatched items, preparing cheque refunds and updating Customer records.
- Prepare and reconcile data to support contract entry and consolidation.
- Make outbound Customer collection calls / activity (verbal, non-verbal) utilising collection procedures and policy guidelines to achieve cash flow targets.
- Implement collection programs to manage accounts against targets.
- Perform customer account reconciliation and coordinate output with Customers.
- Maintain records for all customer interactions.

**YOUR EXPERIENCE
We are looking for someone that has experience working in a team environment.

We will also be looking for the following capabilities:

- Prior experience in customer service and collections.
- A sound understanding of accounting concepts.
- Intermediate to advanced Microsoft Office skills
- Business process improvement experience is highly regarded.
- Problem solving skills is essential.
- Sound knowledge of receivables/credit accounting systems, the ability to interpret data and produce reports to manage collection and customer information.

Desirable:

- Tertiary qualifications in Commercial/Business Accounting is preferred.

**BENEFITS:
- 12 weeks full pay parental leave
- In house training and development and Generous Educational Assistance policy
- Diverse Career Development opportunities
- Employee Discounts through our “Gold Pass” rewards platform
- Income Protection and Life Insurance
- Salary Packaging & Novated Leasing available

**OUR COMMITMENT
**Diversity & Inclusion**

Respecting diversity is the foundation of everything that we do at FBAU.

This allows us to Instil Trust and Collaborate through honest and fair Communication and helps cultivate an environment of Growth and Innovation.

We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQ+ people, and people living with disabilities.

**Vaccination Policy**

The (FBAU) COVID-19 Vaccination Policy requires employees to be fully vaccinated against COVID-19. Appropriate evidence that you are fully vaccinated against COVID-19 must be provided upon commencement with FBAU.

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