Employment Development Consultant

**Position Description**

**Position**Employment Development Consultant (EDC)**

**Reporting to**Employment Development Manager

**Division**Employment Support Service (ESS)

**FTE**

**Location**

**Organisation**

MS Plus is the go-to provider of information, advice and support for people affected by multiple sclerosis and other
neurological conditions. We’re a combined entity of the ACT, NSW, Victoria, and Tasmania with over years' insight
into how to live well with progressive neurological conditions.

**Role Purpose and Key Responsibilities**

This role purpose is the job placement and labour market engagement for participants with Multiple Sclerosis (MS)
& Acquired Neurological conditions, enabling them to obtain their chosen employment in the open-labour market.

EDC is responsible for the provision of high-quality support to clients with MS & Acquired Neurological conditions in
accordance with the Disability Employment Service Deed/Guidelines and MS Plus Policies, Procedures and
programme business rules.
- Managing a caseload
- Job placement
- Contractual administration
- Programme and participant promotion

Providing tailored individual support to a person(s) diagnosed with MS & Acquired Neurological conditions who
wants to work.
- Securing employment opportunities for participants whilst considering their individual circumstances
- Maintaining an optimal caseload
- Being able to work autonomously and as part of a team

**Team structure**

Senior
Manager

Employment
Development

Manager

Employment
Development

Consultant

**Key focus area Success factors**

**Job Placement**
- Undertaking job seeker assessments
- Create and/or restructure resume, cover and
- On agreement with the participant actively job

seek on their behalf
- Refer the participant to an appropriate number

of jobs per fortnight Achievement of:

- Determine the job seekers vocational goals

and any identified vocational and non-week outcome KPI

vocational barriers. -week outcome KPI
- Reverse market jobseekers to suitable job -week outcome KPI

vacancies both in the hidden and non-hidden -week outcome KPI are met

job markets.
- Build long term, sustainable relationships with - Participant vocational goals reflect the vocational

employers for our jobseekers. needs of participants and are documented on Job
- Maintain an employer database to assist in Ready and met in a timely and individualised

building relationships with employers and manner

schedule follow ups.
- Maintain systems and procedures for future - Delivery of services is in accordance with the
DES deed, guidelines, Disability Services

Job Placement team members to utilise to
Standards, CoAct subcontract agreement

maximise successful job placements.
- Facilitate regular appointments with

maximum caseload is maintained
participants, arrange ongoing training and

development activities and monitor

participant’s attendance and participation in

agreed activities including work experience

opportunities

**Key focus area Success factors**

**Vocational Training**Participants are suitably qualified and equipped to engage
- Source relevant Vocational Training tools for with the labour market as demonstrated by achievement

participants of
- Assist in the Development or commission
- week outcome KPI

Vocational Training modules.
- Facilitate training programs.
- week outcome KPI
- Implement a participant evaluation tool for the -week outcome KPI

training modules and continuously improve the -week outcome KPI
- training modules to meet the participant’s
- Participant’s vocational goals reflect the

needs.
vocational needs of participants and are
- Assist participants to obtain sustainable documented on CRM and are met in a timely and

employment by placing them into appropriate individualised manner.
education, training, work experience activities - Maintaining of a database of local vocational
or other identified interventions to build training options

capacity and skillsidentified vocational and non-vocational

vulnerabilities with the assistance of allied

health, Employment Support Consultant to

achieve employment
- Facilitate participant soft skill / job search

training

**Key focus area Success factors**

**Marketing**:

- Effective, informative and collaborative

Utilise and take advantage of the following to enhance
participants chances of securing employment relationships are formed between all parties
- Promotional material internally and externally
- Online promotional campaigns - Engaging to ensure ESS staff are aware and
- Internal communications informed of changes and new information in
- Events and expos relation to job seeking vocational support.
- Identifying other service channels - All internal MS staff stakeholders are aware of
- Media releases ESS operations and any changes that occur in
- relation to job seeking vocational support.
- Networking with employers, industry groups,

community service providers - Suitable employment opportunities ar