Account Manager

1 week ago

Melbourne, Australia Omnicom Group Full time

**Hearts & Science Melbourne**

**Account Manager**
- Melbourne
- Full Time, Permanent
- Reporting to Account Director

This is an exciting opportunity across a well known retail client as Account Manager.

**Why Hearts & Science?**

Hearts ambition is to make a mark in our industry, anda to leave behind entrenched ways of working. Hearts is about leveraging new technologies and smarter ways of working into new processes that deliver results. It is about a focus on performance and results, results for our clients and results for the Hearts & Science business and all the people that work within it. It is about winning and making a difference. Leaving your mark on the agency and the industry.

We substantially invest in our people and culture to nurture a unique, positive, energetic and collaborating working environment. We want everyone that chooses hearts to have a rewarding and enriching career, and to enable this we offer a comprehensive training programme. Hearts & Science supports a healthy work-life balance and a fun culture through its many initiatives: Flexible Working, Wellness Program, Employee Assistance Program, Summer Fridays, Parental Leave and Loyalty Leave to name but a few.

**Day to day responsibilities**
- Collaborate with the Planning and Business Directors to deliver innovative, effective, and award-winning media solutions using the Hearts & Science planning process.
- Ensure accuracy, efficiency, and excellence in campaign management.
- Manage junior to mid-level client relationships, ensuring smooth operations and timely communication.
- Work collaboratively with internal teams, external agency partners, and media owners to meet the unique needs of various stakeholders.
- Support, nurture, and guide junior team members, contributing to their development and overall team engagement.
- Possess a working knowledge of digital media and the ability to plan campaigns when needed.
- Responsible for buying all planned media (excluding TV and Digital) with support from the trading team, ensuring competitive rates.

**About you**
- At least 3 years of relevant media and client management experience.
- Implementation planning capabilities and understanding of media principles and finance.
- Exceptional client facing communication & presentation skills.
- Fully conversant in the role of each channel and ability to provide recommendation.
- Well-developed time and project management skills, with good adherence to deadlines.

**Next steps?**

If you have any questions or would like a confidential discussion about the role, our dedicated Talent team is here to assist and eager to hear from you.

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