Key Account Manager

22 hours ago

St Leonards, Australia Laser Clinics Australia Full time

As the Key Account Manager, you will be responsible for the sales performance of all Laser Clinics Skincare clinic & store customers (bricks and mortar doors) and implementation of initiatives to achieve sales targets.

**Who are we?**

Laser Clinics is the largest cosmetic clinic in the world, specialising in Laser Hair Removal, Skin Treatments, Cosmetic Injectables and Body Sculpting. Every client that enters our clinic is asked “what results are you looking for”.

**Our team tailors every treatment for every client. That way, every client leaves satisfied with their result.**

Our network is a franchise-based business. Each location is owned 50% by the Franchisee and 50% by the Franchisor, which means we have a significantly vested interest in the success of each and every clinic. The Company has operations within Australia, New Zealand, the United Kingdom, Singapore and Canada with ambitious plans for international expansion. With over 200 clinics globally, we are the market leading Aesthetics provider

**As the Key Account Manager, you will be responsible for**:

- Meeting with LCA Clinics and Independents monthly to implement strong business plans to identify and improve the technical/sales skills of all Therapists across Australia
- Managing key accounts Australia wide to achieve sales targets
- Playing an active role in the Group Skincare Leadership Team
- Planning, organising, and implementing all account management activities related to the sale and distribution of Company products
- Focusing on accurate and timely reporting of Clinic Sales KPI’s to ensure they are on track and achieving targets
- Managing the Independent and LCA Channels across training, forecasting, sales planning and relationship management

**About you**
- Demonstrated experience managing key accounts for similar businesses
- Equip with managing financials and achieving sales targets
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to communicate effectively both orally and in writing, with all levels of practitioners, patients, clinic staff and colleagues. This includes creating effective, persuasive communications and technical presentations.
- Proven ability to provide a high level of customer service and support so as to achieve practice integration of the Skinstitut brand, ensuring a high level of customer/patient satisfaction. Intermediate skills in using software programs such as CRM system, Excel and PowerPoint.
- Relationship management skills to support, coach and influence stakeholders

**Why Laser Clinics Australia?**
- We offer flexible working arrangements
- We offer staff & family/friends discounts on skincare and treatments
- We champion well-being initiatives, activities and fundraisers
- We are in an exciting stage of high growth as we expand globally
- We are the market leader in innovation and technology

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