Account Manager

4 days ago

St Leonards, New South Wales, Australia LexisNexis Risk Solutions Full time $70,000 - $120,000 per year

Account Manager

Sydney or Hybrid | Global Leader in Risk, Compliance & Identity Solutions

About the Business

LexisNexis Risk Solutions is the essential partner in risk assessment, helping businesses across financial services, government, telecommunications, fintech, and beyond. From fraud prevention to AML/CTF compliance, identity authentication, and credit risk mitigation — our solutions help organisations solve some of the world's most complex challenges. Learn more:

About the Role

We're looking for a driven
Account Manager
to join our high-performing APAC team. You'll take ownership of a portfolio of clients, driving retention, renewals, and growth. By building strong relationships, you'll become a trusted advisor — ensuring our customers gain maximum value from our market-leading solutions while identifying opportunities for upsell and cross-sell.

Reporting to the Senior Director, Sales - APAC, this is a permanent full-time role based in Sydney with combined home/office-based arrangements to have flexible work-life balance.

Responsibilities

  • Manage a portfolio of accounts, ensuring retention & customer satisfaction
  • Build trusted client relationships and anticipate customer needs
  • Drive adoption of solutions through proactive success strategies
  • Collaborate with Sales & Product teams for seamless onboarding & support
  • Identify upsell and cross-sell opportunities and partner with BDMs to close deals
  • Monitor customer health and proactively resolve issues
  • Gather client insights to support product development & innovation

Requirements

  • Proven experience in account management, customer success, or relationship management
  • Background in
    financial crime compliance, fraud, or identity solutions
    (highly desirable)
  • Experience with SaaS/technology solutions and CRM tools (Salesforce preferred)
  • Strong communication, presentation, and problem-solving skills
  • A team player mindset with a results-driven approach
  • Experience working with cross-functional teams, such as operations and product development
  • Be results-driven and able to meet or exceed customer satisfaction and retention goals

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

  • Work with an
    inclusive global company
    that values flexibility, wellbeing, and career development.
  • Discounted Health plan rate and Optical Assistance
  • Life insurance and income protection
  • Option to buy additional Annual Leave days
  • Employee Assistance Program
  • Flexible working arrangements
  • Benefits for you and your family
  • Access to learning and development resources

Learn more about the LexisNexis Risk team and how we work here

Financial Crime Compliance & Risk Management Solutions

Fraud Solutions for Prevention and Identity Management

Take the next step

If you're passionate about helping customers succeed and want to be part of a global leader solving real-world problems, we'd love to hear from you.

Apply today and grow your career with LexisNexis Risk Solutions

  • Solution Sales Account Manager

    7 days ago

    St Leonards, New South Wales, Australia Elsevier Full time $120,000 - $180,000 per year

    Solutions Sales Account ManagerAre you a talented sales professional?Would you like to join a company that helps advance science, technology and health?About Our TeamOur Academic & Government team helps our communities accelerate knowledge for a better world by helping to establish, discover and advance knowledge. We do this by turning scientific discoveries...

  • Accounts Pauable Officer

    3 days ago

    St Leonards, New South Wales, Australia Avopiling Full time

    We are seeking a detail-oriented and motivated Accounts Payable Officer to join our finance team. This role is responsible for the day-to-day processing of accounts payable transactions, ensuring that invoices and payments are completed accurately and on time. The successful candidate will also assist with month-end reconciliations, reporting, and process...

  • Senior Financial Accountant

    7 days ago

    St Leonards, New South Wales, Australia Indara Full time $80,000 - $120,000 per year

    Job Type: Permanent - Full TimeLocation: St Leonards, SydneyJob Category: Accounting and FinanceWe are IndaraAs a leading owner and operator of shared digital infrastructure, Indara is the glue that makes all kinds of relationships work. Our crucial infrastructure enables over 90% of the Australian population to connect, bringing people together, and...

  • Property Manager

    2 weeks ago

    St Leonards, New South Wales, Australia LITTLE Real Estate Full time $90,000 - $120,000 per year

    Description:The RoleWe are searching for new talent to strengthen our Property Management team. If you're looking for a change of work environment, this might be the role for you. Come join a team that is supportive and productive but also knows how to have funAs a property manager you are the bread and butter of our organisation, therefore caring for you...

  • Property Manager

    2 days ago

    St Leonards, New South Wales, Australia LITTLE Real Estate Full time $90,000 - $120,000 per year

    Description:Why you'll love this roleCompetitive salary with uncapped incentivesNo trust accounting with strong admin supportDedicated leasing and inspection teamsLaptop, iPhone and modern tech providedOngoing training and career developmentAt Little Real Estate, we know Property Managers are the heartbeat of our business. That's why we've built a culture...

  • Strata Manager

    4 days ago

    St Leonards, New South Wales, Australia Vital Strata Management Full time $80,000 - $120,000 per year

    Are you an experienced Strata Manager ready to take the next step in your career with an award-winning, values-driven company? Vital Strata is a highly respected leader in Sydney's strata management sector, recognised for our outstanding service, innovative solutions, and unwavering commitment to excellence. We are proud of our industry awards and even...

  • Senior Manager, Philanthropy

    7 days ago

    St Leonards, New South Wales, Australia Guide Dogs NSW ACT Full time $120,000 - $150,000 per year

    We are committed to providing services for people with low vision or blindness by tailoring solutions to help overcome barriers and build independent and fulfilling lives.We are united in our shared mission of creating opportunities, championing the rights of people with low vision or blindness, and building communities who share our mindset and ambition for...

  • Business Development Manager

    1 week ago

    St Leonards, New South Wales, Australia Interactive Full time $100,000 - $150,000 per year

    Join one of Australia's most trusted tech partners and help empower businesses to thrive in the Cloud.Lucrative and uncapped commission plan.Hybrid work environment.Free on-site barista and parking.As a leading Managed Services Provider, an accredited expert in multiple public clouds, and the owner of Australia's largest private cloud platform, we know what...

  • Ecommerce Manager

    2 weeks ago

    St Leonards, New South Wales, Australia Zhik Pty Ltd Full time $90,000 - $120,000 per year

    The RoleZhik is a market-leading performance water sports brand, trusted by world-class athletes and passionate adventurers alike. We're on the lookout for an experienced Ecommerce Manager to drive global digital growth across our Direct-to-Consumer (D2C) and B2B platforms.You'll join a dynamic and friendly team within a fast growing company that thrives on...

  • Manager, Research and Innovation

    7 days ago

    St Leonards, New South Wales, Australia Health System Support Group Full time $166,678 - $186,448 per year

    Manager, Research and InnovationEmployment Type: Full Time PermanentPosition Classification: Health Manager Level 5Remuneration: $166,678 - $186,448, plus SuperannuationLocation: 1 Reserve Road, St Leonards NSWHours Per Week: 40Requisition ID: REQ602605Closing Date: Sunday 12/10/ :59PM) Join our Clinical Costing Research and Innovation team at Ministry of...