Community & Stakeholder Engagement Consultant

**The Opportunity**

We are pleased to offer an exciting and rewarding opportunity for a Community & Stakeholder Engagement Consultant to join our Queensland team and work with a major utility provider delivering key infrastructure projects across South East Queensland.
- The role is very hands on, working across water and wastewater projects in a fast-paced, deadline driven environment.

You will ideally have construction communication experience and designed and delivered stakeholder and community engagement plans to help streamline construction activity and minimise disruption.

Working as a part of a wider team, you will be integral in the delivery of timely notification, inquiries and complaint management, developing and distributing notifications and record keeping.

Working in a team you will engage with;
- Contractors, project managers and community members to communicate project timeframes and impacts while managing stakeholder expectations and inquiries
- Local residents and business owners to provide open communication and maintain positive satisfaction and;
- Project teams to provide guidance and advice on stakeholder engagement strategies for projects.

**The position may include among other activities**:
Project Management/ Support
- Attending regular community engagement team meetings.
- Providing inductions/training for contractors to raise awareness of community engagement obligations.
- Assisting in the preparation of community and stakeholder engagement plans for projects.
- Reporting on complaints and inquiries.

Community & Stakeholder Engagement
- Attending regular planning, design and construction meetings to identify/discuss potential community impacts associated with program activities.
- Visiting work sites to assess potential community impacts and deliver project notifications
- Developing and implementing community & stakeholder engagement plans for specific projects.
- Proactively advising project stakeholders of upcoming works that may impact them.
- Fielding day-to-day stakeholder enquiries and complaints and escalate as required.
- Managing and updating the stakeholder contact database.
- Assisting with ongoing stakeholder negotiations regarding property access, construction impacts and site restoration.
- Planning and implementing project events including construction launches, site tours/community events and commissioning ceremonies.
- Reviewing and approving the subcontractor data & project comms.

**What we'll love about you**

We specifically seek a self-starter with:

- Tertiary qualification in communications, public relations or marketing, or relevant (or experience in a similar role).
- 1-3 years of experience working in corporate communication and/or community engagement.
- Demonstrated experience working as part of a multidisciplinary team.
- Experience working on infrastructure projects.
- Well-developed writing, communication and organisational skills.
- Demonstrated experience resolving challenging stakeholder engagement issues/stakeholder complaints.
- Ability to work on multiple projects/tasks at once.
- Proven ability to work with limited supervision.

**What we will offer you**

At WSP, we provide a diverse and inclusive work environment and offer many personal and professional development opportunities that are aimed to help you deliver your best self to the role whilst managing your personal life in balance. We have been recognised for the second consecutive year as a Great Place to Work® with year-on-year increases in employee engagement.

Some of the many benefits we offer our employees include:

- Flexible working hours and working from home
- Global mobility
- Parental leave and purchased additional annual leave
- Corporate employee discounts and offers
- Salary continuance insurance
- Wellness at work & social club
- Workplace giving /volunteering
- Employee reward & recognition program
- Professional and technical development opportunities.

**About us**

With approximately 50,000 talented people globally and 5,500 talented people based in more than 50 offices in Australia and New Zealand, we engineer projects that will help societies grow for lifetimes to come. We are dedicated to our local communities and propelled by international brainpower.

Discover a forward-thinking culture that incorporates some conventional yet non-negotiable qualities—like respect, integrity and trust. We welcome to the table all perspectives, strengths, skills, creeds and genders because we know that diverse ideas breed extraordinary results.
- WSP supports a diverse and inclusive work environment as well as equal employment opportunities. We encourage Aboriginal and Torres Strait Islanders and people of culturally diverse backgrounds to apply._

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