Manager - Beauty Clinic

About Us: Join our dynamic team at e-skin (Formerly Beauty by Jemma), where we specialize in delivering Anti Aging beauty treatments.

We are committed to providing our clients with exceptional service and results. Our services include HIFU, Anti-Aging Skin Care, SQT Bio Microneedling, Facials, LED Therapy & other complimentary services.
- HIFU (High-Intensity Focused Ultrasound): Experience in using HIFU technology to perform non-invasive skin lifting and tightening treatments.
- Facials: Skilled in delivering a variety of facial treatments tailored to individual skin types and concerns.
- Selling memberships, skin care and other services to clients and an ability to talk to clients in a consultative manner.
- Ability to manage a clinic and all its associated requirements

**Responsibilities**:

- Recruit, hire and coordinate the training of new staff members
- Design and implement business strategies to help the clinic meet organisational goals
- Manage staff by assigning and delegating tasks as needed to develop protocols and procedures to improve staff productivity
- Act as a liaison between clients and the clinic
- Assist in the review and discovery of new sites to open new e-skin branches then be involved in the setup, training and opening of new branches
- Handle all online reviews and ensure the clinic operates always at a level of 5 stars. Manage all replies to reviews and ensure every review receive a reply
- Managing internal and external communications, answering queries about the clinic
- Creation of new services and products to meet financial goals in conjunction with owners
- Creation and /or modification of membership platforms to ensure financial goals are delivered
- Assist with the social media marketing, including content generation, preparation and editing
- Plan and manage the clinic's budget and approve hours worked by staff if required
- Perform quarterly and annual employee reviews and provide constructive feedback on their performance to help them meet professional goals
- Ensure that all policies and procedures function in accordance with state and federal laws
- Management of including implementing & training of staff in all company policies
- Deliver/perform client treatments offered and sold by the business
- Manage ongoing staff training and new product launch coordination and implementation
- Marketing operations involving contacting customers directly, offering special deals to customers and working to ensure customer retention as a priority
- Integrated use of the company’s marketing generation software tools and direct liaison with clients to sell, educate and book appointments.
- Follow any lawful direction given by the owners.

Qualifications:

- Minimum qualification of Certificate 4 in Beauty Therapy and/or Diploma in Beauty Therapy, preferred Diploma in Salon Management
- Proven track record in managing a similar business involving creating a loyal clientele
- Relevant certifications and training in HIFU and/or associated equipment used
- Ability to develop a team of skilled beauty therapists
- Strong interpersonal and communication skills
- A passion for skincare and beauty treatments
- Ability to work independently and as part of a team
- A great ability to communicate to all types of people

**Benefits**:

- Competitive salary and commission structure
- Opportunities for professional development and training
- Friendly and supportive work environment
- Commision on sales/memberships made
- Discounts on treatments and products

How to Apply: Please send your resume and a cover letter detailing your experience and qualifications in response to this ad.

Please call for a confidential conversation 0413 822 633

**Job Types**: Full-time, Part-time

Pay: $30.00 - $40.00 per hour

**Benefits**:

- Employee discount
- Salary packaging

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Weekend availability

Supplementary Pay:

- Bonus
- Christmas bonus
- Commission
- Overtime pay
- Performance bonus
- Tips

Work Location: In person