Service Desk Analyst

10 hours ago

Melbourne, Australia Technology People Australia Full time

**Service Desk Analyst**
- South Melbourne
- Outstanding leader
- $61k - $65k + super + on call allowance

**About the company**
Technology People have partnered with a leading supplier of media and communications in Australia. With almost 100 radio stations under the brand alongside over 90 free to air TV signals, this business impacts over 10% of the Australian population EVERY WEEK.

**Benefits of this company**
- Mobile Phone/Phone Allowance
- Generous On-call Remuneration
- Cutting edge technology
- Exposure to brands such as McDonald’s, Coles, Telstra, Australian Government etc.

**About the role**
The purpose of the Service Desk Analyst is to provide technical software, hardware and network problem resolution to all computer users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call centre environment.
- Handle incoming calls from users over the phone or by connecting to remote computers
- Able to carry out deskside support (visit user’s desks) or assist users when they walk up to service desk for help.
- Log service requests with external Vendors and manage turnaround of requests.

**Skills/Experience**
- Solid understanding of LAN/WAN fundamentals, wireless & VPN technologies
- Anti-Virus products and PC Security
- Knowledge of help desk ticketing systems desired (ServiceNow)
- Experience with Windows and OSX operating systems

**Culture**
This is a rare opportunity to join an outstanding team with a highly committed people leader. The culture in this business is a highly collaborative, team focused environment where even the National Service Desk Manager does on-call with the team to ensure that they are as close to their people as they can possible be. A truly people-first culture.

**How to apply

  • Service Desk Analyst

    6 days ago

    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary An exciting opportunity has arisen for a Service Desk Analyst to join Service Stream in our Collin Street, Melbourne Office About the Role Service Stream’s Service and Support Department are currently seeking a Service Desk Analyst to join our growing company. As a Service Desk Analyst you will...

  • Service Desk Analyst

    1 week ago

    Melbourne, Australia Service Stream Full time

    Primary LocationVIC - Melbourne - 655 Collins St - Job Description SummaryNew opportunities for a Service Desk Analyst in Melbourne VIC and Welshpool WA! - About the Role We have new opportunities available to join us at Service Stream as a Service Desk Analyst. This is a great platform for someone looking to grow their career in an expanding ASX listed...

  • Service Desk Analyst

    1 week ago

    Melbourne, Australia Technology People Australia Full time

    Service Desk Analyst - Contract - 6 Months - $300-400 Per Day My client is looking for a Service Desk Analyst to join a busy service desk. Key Skills: - Excellent communication experience - Service Now experience - Ability to have a high first fix rate - Must be able to demonstrate professionalism This role is 6 months and will be hybrid for the right...

  • Service Desk Analyst

    1 week ago

    Melbourne, Australia Fujitsu Full time

    About the job Service Desk Analyst **Service Desk Analyst** **Melbourne location** **We Are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to...

  • Service Desk Analyst

    1 week ago

    Melbourne, Australia Fujitsu Full time

    About the job Service Desk Analyst **Service Desk Analyst** **We Are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society...

  • IT Service Desk Analyst

    1 week ago

    Melbourne, Australia MedHealth Full time

    Company Description The MedHealth Group is a purpose-built collection of industry leading health, medical and employment brands. Our unique and diverse capabilities come together to get the best possible health and employment outcomes for you and the people you support. We support whole populations to better outcomes, yet never lose sight of the individual...

  • Service Desk Analyst

    1 week ago

    Melbourne, Australia Robert Half Full time

    Our client is one of Australia's largest law firms, seeking an experienced and driven Service Desk Analyst to join their team in Melbourne's CBD. **The Company** Our client is one of Australia's largest, established and most successful law firms. They are now seeking an experienced and driven Service Desk Analyst to grow their team and aid in supporting...

  • Service Desk Analyst

    6 days ago

    Melbourne, Australia Talent International Full time

    **Job Details**: **Location** Melbourne **Salary** AU$45 - AU$50 per hour **Job Type** Full Time **Ref** BBBH102429_1685665320 **Contact** Chris Mackay **Posted** about 2 hours ago Service Desk Analyst - Initial 4 - 6 Month contract opportunity - Inner City Location - Private Healthcare - Level 1 and 2 Support - Hyper Care This large private...

  • Service Desk Analyst

    1 week ago

    Melbourne, Australia Robert Half Full time

    Our client is one of Australia's largest law firms, seeking 2 experienced and driven Service Desk Analysts to join their team in Melbourne's CBD. **The Company** Our client is one of Australia's largest, established and most successful law firms. They are now seeking 2 experienced and driven Service Desk Analyst's to grow their team and aid in supporting...

  • Aps4 Service Desk Analyst

    1 week ago

    Melbourne, Australia Comcare Full time

    **Overview of the Team** The Technology and Information Management (TAIM) Unit maintains Comcare’s Information, Communication and Technology (ICT) infrastructure and provides strategic leadership, governance, solutions and advice for the effective management of information. The Technology Service Desk team within TAIM provides a responsive and respectful...