Service Desk Analyst
2 days ago
Our client is one of Australia's largest law firms, seeking 2 experienced and driven Service Desk Analysts to join their team in Melbourne's CBD.
**The Company**
Our client is one of Australia's largest, established and most successful law firms. They are now seeking 2 experienced and driven Service Desk Analyst's to grow their team and aid in supporting their growth. If you're a self-motivated problem solver who loves to work in a dynamic and positive environment, this may be the role for you.
With one position being full-time and the other being a 12-month FTC, this would be the perfect opportunity for you to shine in a corporate environment.
**The Role**
**Your Skills & Experience**
- 3+ Years of industry experience within Helpdesk/Service Desk or Desktop support.
- Proven ability to clarify and resolve technical issues in a Windows 10 and Office 2019 / Microsoft 365 environment.
- Experience building and implementing best practices within a Service Desk environment.
- Excellent communication, customer service and people skills.
- Experience in an audio-visual environment.
- Troubleshooting skills for supporting remote staff (VPN & Citrix Remote Desktop, etc.).
- Strong experience with reimaging through SCCM or InTune.
- Experience with managing Mobile devices via an MDM solution. (iPhones etc.).
- Active directory skills - ability to maintain, create, and delete user accounts.
- Understanding of network topology.
- Configuring, maintaining, and troubleshooting VOIP softphones & telephone handsets.
- A high level of organisational skills.
- Previous experience in a professional services or corporate environment.
**About you**
**What's on offer?**
- An exceptional opportunity to make a positive impact on the department and the company.
- A fast-paced, dynamic workplace where no two days are ever the same.
- Ongoing professional development and mentoring by outstanding business leaders.
- A rare chance to grow your skill set and enjoy career progression.
- A company that promotes on merit, rewards excellence, and champions work-life balance.
Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.
**_Job Number: 06810-0012589095- FC_
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