Contract Officer

2 days ago

Castle Hill, Australia MDR Cleaning Services Pty Ltd Full time

**Contract Officer**
MDR Cleaning Services Pty Ltd
**Location**: Sydney, NSW
**Employment Type**: Full-Time
**Salary**: $74,000

**About Us**:
MDR Cleaning Services Pty Ltd is a Sydney-based cleaning company with a strong reputation for delivering professional, high-quality services across a variety of commercial and industrial sectors. With continued growth and new contracts in place, we are seeking a skilled Contract Officer to join our dynamic and client-focused team.

**Position Overview**:
As a Contract Officer, you will be responsible for managing cleaning service contracts, coordinating operational activities, supervising team performance, and ensuring client satisfaction. You will also support management in reviewing, negotiating, and monitoring contracts to meet performance and compliance standards.

**Key Responsibilities**:

- Assist with the resolution of contract-related issues and negotiate amendments when required
- Supervise documentation and compliance for services, agreements, and operational initiatives
- Work closely with project managers to achieve strategic objectives
- Advise senior management and implement necessary changes
- Oversee contractor performance and update work orders
- Compile reports and presentations on project outcomes and KPIs

**Daily Operational Duties Include**:

- Oversee daily cleaning operations in line with contract obligations
- Ensure shift coverage and efficient service delivery to meet KPIs
- Mentor and train cleaning staff
- Manage client relationships and respond to service requests
- Prepare and negotiate contract variations
- Conduct daily and weekly inspections against performance targets
- Prepare operational and compliance reports
- Respond to general and emergency cleaning incidents
- Promote a safe and positive working environment
- Ensure OH&S compliance is upheld
- Perform administrative duties as required

**What We’re Looking For**:

- Proven experience in contract or operations management, preferably in the cleaning or facilities sector

Pay: $74,000.00 - $75,000.00 per year

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (required)

Work Location: In person

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