Contract Support Officer

15 hours ago


Potts Hill, Australia Sydney Water Full time

**About the Role**

At Sydney Water, we’re passionate about making a difference to the lives of our customers and communities. We are excited to offer an opportunity for a Contract Support Officer to join our Customer Experience team and play a key role in providing support to a team of contract specialists.

We are looking for enthusiastic applicants with a willingness to learn and grow a career in our team. In this role you will be accountable for the day-to-day management of supply, service and support contracts that deliver civil maintenance and related works, ensuring the best value for our customers.

**Key Responsibilities**:

- Ensuring compliance with legislation, procurement policies, processes, and procedures.
- Drafting and delivering contract documentation including, correspondence, reports, and variations.
- Allocating and monitoring work (including onsite).
- Reviewing services and verifying correct charges and payments are applied.
- Handling disputes and issues as they arise, facilitating resolution.
- Maintaining strong relationships with suppliers and stakeholders.
- Analysing contract data and provide insights for decision-making.

**About You**

To be successful in this role you will be able to demonstrate:

- Experience in contracts management.
- Strong attention to detail.
- Strong written and oral communication skills, including report writing.
- Ariba experience is desirable but not required.
- Maximo and Spatial Hub/ GIS experience is desirable but not required.

**Why Sydney Water?**

At Sydney Water, we’re committed to building a sustainable future—both for our customers and for our people. When you join us, you’ll be part of a dynamic team that’s passionate about innovation and excellence. But that’s not all we offer:

- Competitive Compensation: We’ll ensure that your skills and contributions are valued and rewarded appropriately.
- Hybrid Work Environment: We offer a hybrid work model that balances remote work and office collaboration, supporting our team's productivity and well-being.
- Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success.
- 24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal.
- Subsidised Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans.
- Family First: Prioritise your family with up to 18 weeks of fully paid parental leave and childcare allowances.
- Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW.
- Novated Leasing: Get in the driver's seat of your financial future with our novated lease options.

Please see the job description for the role’s full accountabilities.

**Working at Sydney Water



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