Accounts Receivable Officer

3 days ago

Rhodes, Australia Invocare Full time

**Full time, permanent opportunity based in Rhodes**:

- **Collaborate daily with your team - we work five days in the office**:

- **Supportive team environment**

**Who are we?**

InvoCare is a leading provider of funeral services in Australia, New Zealand, and Singapore. We operate private memorial parks and crematoria and are also a leading provider of pet cremation services. We’re dedicated to delivering exceptional customer experiences during some of life's most challenging moments and our commitment to compassion, excellence, and innovation sets us apart.

**What are we looking for?**

Reporting to the Accounts Receivable Manager, we’re looking for an Accounts Receivable team member to join us to help maintain a smooth and efficient financial operation.

Your typical day will consist of:

- **Handling inbound and outbound calls**:Responding to queries.
- **Refunds and invoice requests**:Assisting with processing credit adjustments, refunds and issuing copies of invoices as needed.
- **Adhoc statement requests**:Assisting with statement requests to clients or relevant parties.
- **Payment processing and automation support**:Assisting with allocation of payments, automated processes, load payments (such as BPAY and credit card transactions), and manually receipt payments.

**About you?**
- Understanding the full accounts receivable process, including invoicing, payment processing, debt collection, and account reconciliation.
- Strong customer service skills with the ability to assist and resolve finance-related inquiries professionally and efficiently.
- Excellent problem-solving skills with the ability to manage a high-volume workload efficiently and effectively.

**Why Join InvoCare?**

Working with **InvoCare**is truly a unique and rewarding opportunity, you will:

- Work with incredibly committed and caring people in a **purpose**driven organisation.
- Experience the **privilege**of honouring life and serving families in everything we do.
- Have a strong sense of **pride**in the work you do each day.
- Access career **progression**:

- over 20% of our roles are appointed from within.
- Demonstrate your **potential**as you achieve your goals and targets and grow with us.
- Access birthday, paid parental leave and other benefits such as Thrive, an employee benefit designed to provide our employees with shopping discounts at hundreds of retailers

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