Business Support Services Administrator

For over 140 years, Davies Collison Cave (DCC) has been protecting creativity and embracing innovation. We are one of the largest, most respected Intellectual Property Firms servicing local and international clients with offices in Australia, New Zealand, Singapore, Hong Kong and Malaysia. Our renowned team of talented professionals work with world-class clients and brands across three core legal services areas: Patents; Trademarks and Intellectual Property law.

The strength of DCC is, and has always been, the experience and expertise of our people. Many of our practitioners are recognised as world leaders in their respective fields. Our values of excellence through collegiality and engaging leadership have attracted the finest talent with diverse skills and backgrounds, enabling them to access rewarding and fulfilling career pathways.

**About the role**

We have an exciting opportunity for a Business Support Services Administrator to join our friendly Melbourne office. It is an important role as you are the first point of contact for visitors and clients to DCC and DCCL.

The role is 8.30am-5pm, on site, in beautiful new offices, centrally located in the CBD at 500 Bourke Street, close to trains and trams.

Key responsibilities:

- Greet and welcome all clients, employees and visitors attending the office providing a smooth and positive experience.
- Managing calls to the office (via Teams) promptly and professionally, ensuring messages are distributed in a timely manner.
- Support the business services coordinator in the smooth running of the office environment including maintaining office supplies, kitchen supplies and liaising with building management.
- Assist with event coordination, working with the organisers in regard to food and beverage requirements, including contracted services and event set up and pack down.
- Assist with office security, managing security passes and records.
- Effectively manage meeting rooms, ensuring they are equipped with necessary IT and audio-visual resources.
- Assist with Business Support Services projects and provide administrative support to other areas of the business and team members as required.

**About you**
- You bring a minimum 12 months experience in a front-of-house, receptionist or business services role. Ideally with experience in a corporate setting/professional services environment.
- Strong interpersonal and communication skills, with an ability to communicate with people at all levels in a professional manner.
- Bring a proactive and highly organised approach to your work.
- Take pride in setting a high standard and maintaining confidentiality.
- Demonstrate strong problem solving skills with a can-do attitude.
- Excellent customer service skills with internal colleagues, external clients and visitors.
- Are a team player who enjoys building relationships and can work independently.
- Experience with all Microsoft Office products, Word, Excel and Powerpoint.
- Have an interest in process improvements that could benefit the office environment.
- Flexible and adaptable to changing priorities with a calm and practical approach.

**Why join us**

This is an exciting and dynamic role within a very supportive and inclusive team working with an internationally recognised firm.

The benefits of working with DCC extend well beyond professional experience. We understand what is important to our people and we offer a highly collaborative work environment to support our team to achieve excellence. DCC has been recognised by Diversity Council Australia as an Inclusive Employer, offers generous paid parental leave, paid birthday leave and volunteering leave. DCC also provides a range of well-being initiatives throughout the year.