Risk & Security Manager - Westfield Warringah Mall

**Job no**: 498091
**Work type**: Permanent Full Time
**Location**: Sydney
**Categories**: Customer Service, Risk and Security

**Your opportunity**

As the Risk and Security Manager at our Living Centre, you’ll play a key role in ensuring the safety and security of both customers and employees. Working closely with the Centre Manager, you’ll contribute to upholding our high standards and have a meaningful impact on our community, setting new benchmarks for excellence.

**About the Role**:
We are looking for an experienced **Risk & Security Manager** to join our **Westfield Warringah Mall** team. In this role, you’ll take the lead in managing security and risk operations across the Centre. Your primary responsibility will be to ensure the safety and security of employees, contractors, retailers, and customers.

While risk management will be a significant focus, your role will also require handling critical incidents as they occur. You will be responsible for leading the team through these situations, ensuring they are fully supported and equipped to navigate any challenges that arise.

**Key Responsibilities**:
Day to day, you’ll be responsible for:

- **Strategic Leadership**: Lead the implementation of our Safety Framework, partnering with stakeholders to create a secure environment that goes above and beyond customer expectations.
- **Community Engagement**: Develop and foster partnerships with local authorities and community groups, reinforcing the Centre’s role as a vibrant community hub.
- **Operational Excellence**: Oversee risk and security operations, including budgeting, forecasting, and contractor management, ensuring daily operations run seamlessly and customer experience is top-notch.
- **Emergency Response**: Lead and train teams to respond effectively to emergencies, maintaining comprehensive safety documentation and compliance.
- **Continuous Innovation**: Advocate for change, support new safety initiatives, and drive a culture that values continuous improvement and innovative thinking.
- **Collaboration and Partnerships**: Work closely with support teams, emergency services, contractors, and internal partners to deliver safe, compliant, and community-focused outcomes.

As a part of our asset team, you’ll also have Duty Management responsibilities where you’ll be required to work a late night or weekend shift (on a roster), which will be balanced with a day off in lieu.

**What will set you apart from the rest?**

You bring a solid background in security, risk management, and workplace health & safety, along with a leadership style that’s warm, approachable, and engaging. You remain composed under pressure and communicate clearly and confidently in all situations.

Technically, you will have the following skills and experience:

- Qualifications or related experience in Work Health and Safety
- Solid experience in risk & security management in retail, property, hospitality, entertainment, leisure, or other services industry
- Ability to mitigate & manage risk, manage incident response, and follow through with reporting, authority interaction, & assisting with insurance claims management
- Experience & technical knowledge of CCTV & Access Control systems, & visitor & contractor management systems

**About us**

Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.

We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.

With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.

We want to be the place where talent thrives. To support you thriving with us, we promise to respect, inspire and develop you, and that you will do work that matters.

Diversity, equity and inclusion underpins our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.

We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time), 18 weeks gender neutral paid parental leave for primary carers, with no qualifying period and super paid for the duration of the leave period and free parking at your local Westfield destination.

Discover more about working with us.

Applications close**:Friday 6**th** December**

**Advertised**: 15 Nov 2024 AUS Eastern Daylight Time
**Applications close**: 06 Dec 2024 AUS Eastern Daylight Time

**_Scentre Group exclusively recruits for roles based in Australia and New Zealand. If you are contacted regarding employment opportunities with Scentre Group based in any other country, we encourage you not to disclose any